1. If you have been to an epidemic area, you need to be strictly isolated. After isolation, nucleic acid detection is needed. After the nucleic acid test report is negative, wait for it to turn into a green code;
2. If you haven't been to an epidemic area, you can give feedback through complaints. After the user submits the complaint request, if the complaint code change conditions are met, the system will generally complete the processing within 24 hours.
Generally, isolation takes 14 days, and 14 days requires 4 to 5 nucleic acid tests. After the nucleic acid test result is negative at the end of separation, the green code can be restored on the second to third day after separation. If you are in family isolation when applying for health code, and your current health status is abnormal, if you fill in these two questions incorrectly, a yellow code will be generated. In this case, you can modify the error message, and the orange code will turn into a green code after the information is corrected. The information can only be modified once a day. Please fill it in carefully to avoid making mistakes again.
The orange code is mainly generated by the following categories of people: people with abnormal health conditions, such as fever, shortness of breath and respiratory symptoms. Returnees from other places need to be quarantined at home for 14 days, except those from key epidemic areas. Other personnel who need to be included in the yellow code management. Health codes are based on actual data and can be generated by citizens or people who have returned to work through online declaration and background audit. As an individual entering and leaving electronic certificate locally, the QR code can be declared once, which is universal in the whole city. The introduction of the health code aims to make the work of returning to work more accurate, scientific and orderly.
legal ground
Law of People's Republic of China (PRC) on the Prevention and Control of Infectious Diseases
Twelfth all units and individuals in People's Republic of China (PRC) must accept the prevention and control measures such as investigation, inspection, sample collection and isolation treatment of infectious diseases by disease prevention and control institutions and medical institutions, and provide relevant information truthfully. Disease prevention and control institutions and medical institutions shall not disclose relevant information and materials involving personal privacy.
Where the administrative department of health and other relevant departments, disease prevention and control institutions and medical institutions illegally implement administrative management or prevention and control measures and infringe upon the legitimate rights and interests of units and individuals, the relevant units and individuals may apply for administrative reconsideration or bring a lawsuit according to law.