Received the SMS of "Epidemic Reminder" from Changsha CDC? Don't panic, the authoritative answer is coming →

Recently, due to the emergence of COVID-19 local infected people in Changsha, some citizens and friends received SMS reminders about epidemic prevention from Changsha CDC, and suddenly there were countless "?" I remember:

"When have I ever had an intersection with an infected person?" "What is time and space? I heard this word for the first time! "

"I won't infect COVID-19? Will it be isolated? "

"What should I do? Which department should I contact? "

Don't panic, let's first understand a concept-"time and space accompany".

What is space-time accompaniment?

The mobile phone number that collides with the track in an outdoor open space within a certain distance from the same base station within a specified time (for example, 10 minutes or more) is defined as a space-time companion that may be exposed.

In layman's terms, for example, the infected person has been to a place within 14 days, and the trajectory of you 14 days intersects with him. Whether it is a physical brush or a drift in communication signals, it may be considered as a problem of time and space.

What should I do if I receive a reminder message? Always pay attention to the status of health codes, such as temporary green codes.

1. Report to local communities (villages) and units immediately;

2. Do a good job in personal self-health monitoring;

3. It is suggested that nucleic acid detection should be carried out as soon as possible under personal protection. Always pay attention to the status of health codes, such as yellow codes.

1. Report to the community (village) and unit immediately. After investigation, it is not within the scope of centralized isolation, and self-health monitoring is implemented for 7 days;

2. Under the premise of full protection, go to the designated nucleic acid testing point by yourself and conduct nucleic acid testing free of charge with my health code (attached with the list of sampling points designated by the yellow code personnel in all districts and counties (cities) of Changsha City);

3. Three nucleic acid tests should be conducted within 7 days. If the result is negative, you can apply to the community (village) to cancel the yellow code. After receiving the decoding application, the community (village) will conduct a preliminary examination. Those who meet the requirements in the preliminary examination shall be submitted to the county (city) level CDC, and those who meet the decoding conditions shall be decoded.

4. 14 days can be spent in an orderly manner with the negative proof of effective nucleic acid detection within 7 days, but it is still necessary to avoid participating in gathering activities and going to crowded areas such as public places. Always pay attention to the status of health code, if there is a red code.

1. Report to local communities (villages) and units immediately. In principle, quarantine should be conducted on the spot before investigation, and epidemic prevention management measures should be determined after finding out the reasons;

2. The local government that implements in-situ isolation shall organize the implementation of epidemic prevention measures such as nucleic acid detection, free of charge.

How to apply for green code conversion?

According to the epidemic prevention regulations, Changsha citizens who meet the requirements for code change, or citizens whose health codes have not been changed to green codes after the implementation of control measures, can make demands for code change in the following two ways:

I. Online complaint channels

By paying attention to the official account of "Health 320" WeChat, fill in personal information and submit proof materials according to the process prompts, and self-help appeal for code change. The specific operation process includes:

The first step is to pay attention to the official account of "Health 320" WeChat.

Step 2: Click "Red and Yellow Code Complaint" in "Service Item" or "Red and Yellow Code Complaint" in the reply, and fill in the correct personal information and screenshot of nucleic acid detection. Code red personnel also need to provide proof of uploading the official seal of the local disease control department.

Step 3: Click the "Query Result" button, and please enter your ID number to check whether the data was submitted successfully. If "Synchronization failed, please resubmit" appears, just click the "Resubmit" button.

Second, offline appeal channels.

1. Report to the local community neighborhood committee (village committee) (not directly to the county CDC), and provide the following information:

(1) Basic information: name, ID number, contact number, etc.

(2) Provide the action track of nearly 14 days: a screenshot of the travel code.

(3) Negative reports of multiple nucleic acid tests: The specific number depends on the reasons of different "red and yellow codes", and the interval between two nucleic acid tests is at least 24 hours.

(4) Other supporting materials: purchase and refund records, consumption records, etc.

(5) The Application Form for Modification of Hunan Electronic Health Code can be downloaded, printed and filled out in advance.

2. After receiving the appeal application, the local community neighborhood committee (village committee) will conduct preliminary review and report the personnel data that meet the requirements of code change, and the district and county CDC will conduct code change operation after further investigation and verification.

Authoritative release

List of 24-hour consultation telephone numbers of two-level CDC in Changsha

Changsha CDC Tel: 073 1-84792 176

Furong District CDC Tel: 1770079532 1

Tianxin CDC Tel: 0731-85286911

Yuelu District CDC Tel: 073 1-88940746

Kaifu District CDC Tel: 073 1-843 10097

Yuhua District CDC Tel: 073 1-85880843

The telephone number of Changsha CDC is 0731-84015781.

Wangcheng CDC Tel: 073 1-88075708

Liuyang CDC Tel: 0731-83612510.

Ningxiang CDC Tel: 073 1-8 1830729