How to be a qualified corporate housekeeper

The society is developing, the enterprises are progressing, and the market competition is becoming increasingly fierce. In this situation, as a middle-level cadre who has done administrative work in grass-roots enterprises for many years, how to be a qualified "business housekeeper" is a work topic that I have to face all the time. My work practice in recent years has made me more and more deeply realize that being a good "corporate steward" is an effective way, which is related to the scientific, healthy and harmonious development of enterprises, and it is also my unshirkable responsibility and obligation as an enterprise manager. Key words: "enterprise housekeeper" 1 Experts and sages at the same time, deeply grasp the overall situation of work, in an enterprise, except administrative management, all work is a certain aspect of business. The administrative management system promotes and ensures the smooth and effective progress and coordination of enterprise technology, production, capital, operation and development. It can be said that administrative personnel are faced with "experts from all walks of life". This requires administrative personnel to have a thorough understanding of the business of each department, and on this basis, focus on the overall situation, grasp the main aspects of major contradictions and contradictions, and prioritize their work to provide effective reference for leadership decision-making. In other words, administrators should not only be smart "experts", but also be prudent "saints". In recent years, on the one hand, in order to adapt to the development situation, PetroChina's sales business has been growing bigger and stronger. On the other hand, there have been some new situations and changes in the refined oil market, and sales enterprises are facing severe challenges. From the specific situation of our Qinhuangdao branch, the operation is facing many difficulties, such as uneven pace of resource allocation, railway bottleneck restriction, complex operation mode of "two in and four out" and insufficient transportation capacity. Our basic management needs to be further strengthened, the quality and efficiency of work need to be greatly improved, and the ideological concept and comprehensive quality of employees need to fully meet the needs of branch development. More importantly, our administrative personnel are required to have all-round abilities and comprehensive knowledge and policy reserves. First of all, we should fully grasp and digest the spirit of superiors and drive all employees to learn on the basis of their own learning. Under the direct instructions of the company leaders, the work meeting of cadres and workers was carefully planned and arranged. In order to thoroughly study and implement the spirit of the working meeting of the Group Company and the working meeting of oil products sales, employees concentrated on learning, communicating and interacting, and combined with reality, made efforts to implement it from the aspects of unifying thoughts and strengthening implementation. In-depth departments, teams and groups to carry out all-round work research, master the first-hand information and work information of each major, form an accurate and informative research report, and then widely publicize and learn the superior policies through local area network, bulletin board, central group study, department regular meeting, etc., and organize the annual work summary meeting of each department in a targeted manner. Fully combining with the spirit of the workers' congress, the staff of the department carefully formulated the work plan for each post for 20 10, and held a heated discussion around the topic of "how to give full play to their own advantages, realize the long-term development of the branch and make greater contributions to the Northeast Sales Company". Through study and discussion, all the staff deeply understood the spiritual essence and connotation of the work report of the superior leaders, and put forward many constructive suggestions on the development of various work. We timely sorted out some valuable opinions and suggestions and the ideological trends of employees in different periods, which provided sufficient basis for the correct decision-making of branch leaders. The administrative management system of an enterprise itself is often a specific small enterprise. The breadth of administrative management involves the whole operation process of the enterprise; The depth of governance involves many subtle details that outsiders cannot imagine. Therefore, in my opinion, to do a good job in administrative management, we must first handle the relationship between "experts" and "miscellaneous scholars", profoundly grasp the overall situation of work, and earnestly do a good job as a bridge between leaders, departments and employees. Rule of law and rule of man complement each other to create a harmonious working atmosphere. Administrative work can be said to be complicated. Enterprise executives face a lot of trivial and insignificant affairs every day. However, these affairs are just branches and leaves on the big tree of administration. In order to do the complicated work well, the leaders of the administrative department should not idle around all day and have no clue, but should have their own opinions on everything and make arrangements and commands according to the priorities of things. In order to achieve this state, we must establish, improve and conscientiously implement the various management systems, post responsibility systems and working procedures of the administrative department, so as to establish the "rule of law" order of the administrative department. Once a series of hardware (such as office facilities and living facilities), software (such as rules and regulations, working procedures), staff, division of labor and cooperation, management level, etc. of the administrative system are established and improved, the whole administrative management system will operate like a self-running machine, and only in rare cases do department leaders and superior leaders need to be supplemented by "rule by man". In recent years, while doing a good job in establishing our own workflow and training personnel, we have assisted and urged all departments to comprehensively consolidate basic management and achieved certain results. First, carry out enterprise upgrading work in depth, extend to departments, implement posts, and run through daily work, making the work detailed, precise, practical and deep; Second, further strengthen the construction of the two systems to maintain stable and controllable operation of production and operation; Third, further strengthen financial management and strictly control various expenses; Fourth, further strengthen design and quality management, continuously improve oil product identification ability and provide quality services; The fifth is to strengthen the reform of the three systems. Constantly improve and perfect the salary assessment system, try socialized salary reform, carry out in-depth training of "passing, helping and bringing" talents, strengthen training and teaching, and strive to build an excellent enterprise team; Sixth, highlight the supporting role of safety, environmental protection and stability, and create a harmonious development environment; Seventh, strengthen party building in an all-round way to provide a strong guarantee for the development of branches. "Rule of law" We emphasize the perfection and implementation of rules and regulations; "Rule by man" We pay attention to "people-oriented" and humanized management. We have always advocated the concept of "building a harmonious family", set up various interest groups, held a variety of cultural and sports activities, and achieved excellent results in the National Day cultural performance and table tennis competition held by Northeast Company. Always care about the living conditions of employees, exempt from food expenses, strive to do a good job in nutritional catering, and do our best to seek benefits for employees. The maintenance and renovation of office facilities such as meeting rooms and bathrooms have been strengthened, and the working environment has been continuously improved. During the epidemic season of infectious diseases in autumn and winter, Chinese medicines are carefully cooked for employees. During the Spring Festival on New Year's Day, we went deep into the front line with the leaders of the branch to express our condolences to the employees on site and organized activities to help the poor in send warm. Every year, all employees are carefully organized for health examination, a wall chart of occupational disease prevention and control is made, a health forum is set up on the local area network, and health lectures and recuperation are given according to the health status of employees. We also continue to carry out activities such as "Giving Love to send warm" and "Helping Students in Autumn", sending love money and grants to employees with family difficulties, and sending employees with children, sick family members and deceased family members to solatium. Employees feel the warmth of "big family" in these dribs and drabs of work, and enterprises gradually establish a safe, environmentally friendly, stable and harmonious atmosphere for scientific development. The intersection of the protagonist and the supporting role highlights the art of perfect works. The administration department should conscientiously and meticulously do all kinds of administrative affairs, free the leaders and employees from heavy and trivial administrative affairs and trivial matters of life, so that everyone can concentrate on traveling lightly. Here we should pay attention to the relationship between "protagonist" and "supporting role". From the management point of view, the administrative department can't be satisfied with being the "staff officer and assistant" who leads in daily affairs. We must also have our own thoughts on the company's business philosophy, management strategy, enterprise spirit, enterprise culture, employment policy and other major issues, and implement them in practical work from a strategic height to become an indispensable "senior consultant and arm" for leaders. This requires the leader of the administrative department not to be satisfied with being a transactionist, but to be a thoughtful, innovative and energetic leader; We should be both tacticians and strategists. From this perspective, managers should have a sense of "leading role". From the perspective of service and coordination, the administrative department should be willing to be the hero behind the scenes. The work of the administrative department should never be expected to become the "center" of the enterprise's attention. Because if the focus of an enterprise unfortunately falls on the administrative department, it can only show that the administrative work is really bad, which affects all aspects of the work of the enterprise and attracts everyone's attention. The ideal state of administrative management should be "smooth and silent", just like a highly automated machine, raw materials (tasks) go in, finished products (results) come out, and all twists and turns are digested in the administrative system. In particular, we should oppose turning the administrative department into a "yamen" where the door is difficult to enter, the face is ugly, and things are difficult to handle. Management is to implement the system, but the implementation of the system is also an art, so don't sell yourself short. Especially in large state-owned enterprise groups with high-quality talents, we should pay more attention to respect for people. Being a hero behind the scenes in "service" is the ideal realm of administrative work. Due to various factors, it is not easy to achieve it. We can only try our best to get close to this realm. Looking back on the work in the past few years, we are glad to see that under the very difficult circumstances of enterprise operation, we have actively cooperated with the leaders, closely focused on the central work deployed by the superior company, persistently done all the work, gathered strength and tempered the team, and all the staff have always maintained high morale and positive mental state, and made gratifying progress in management, party building and ideological and political work. The branch company develops healthily along the coordinated and stable track and plays an increasingly important role in the whole industrial chain of Northeast Company.