What is the procedure for changing the second generation citizen card?

No mandatory replacement. In order to make the social security insured in Hangzhou better enjoy social security services and related medical insurance settlement financial services, Hangzhou Social Insurance Service Administration and Hangzhou Citizen Card Company designated Hangzhou United Bank as the strategic cooperation unit of the second-generation financial social security card to provide residents with the second-generation citizen card upgrade service.

Advantages of the second generation citizen card of Hangzhou United Bank;

1. The old card has six functions: library, park card, temple card, campus fitness, electronic wallet and smart medical care.

2. The second-generation financial citizen card of Hangzhou United Bank has added more functions:

(1) Free of charge: SMS fee, mobile phone transfer and inter-bank withdrawal are free.

(2) Wide coverage: 8 outlets in Xiasha and 0/37 outlets in Hangzhou.

(3) Various social security services: it can handle social security tax joint office such as social bank cooperation, urban and rural fees, printing social security payment certificates, etc.

(4) Citizens' cards enjoy exclusive deposits, and the income is higher: 3.93% RMB 20,000 for a three-year period, giving away supermarket cards 100 RMB.

(5) Citizen cards enjoy exclusive loans with better interest rates. The application, use and management of Hangzhou social security citizen card (hereinafter referred to as "citizen card") shall be implemented in accordance with the Measures for the Administration of Hangzhou Citizen Card. There are two main ways to handle citizen cards in Hangzhou: collective handling by units and voluntary application by individuals. There are two options for handling: one is online application; One is to apply for one card at citizen card service outlets and household registration police stations.

Application conditions:

Household registration requirements: household registration personnel in Hangzhou main city, Yuhang District, Xiaoshan District, Fuyang District, Chun 'an County, Tonglu County, jiande city and Lin 'an District;

Insurance requirements:

1) non-Hangzhou household registration personnel who participate in medical insurance in Hangzhou (except foreign household registration, Hong Kong, Macao and Taiwan, and military personnel);

2) Non-Hangzhou registered primary and secondary school students who have participated in medical insurance in the main city of Hangzhou, Yuhang District, Fuyang District, Chun 'an County, Tonglu County and jiande city.

Applicants who meet the application conditions can voluntarily choose the school location or domicile to apply for a citizen card, which will be made according to the application card. First, the specific measures for reporting the loss of medical insurance cards are as follows:

1. Call the medical insurance hotline 12333(24-hour service) to report the loss. When reporting the loss, the insured's name, ID number, medical insurance card number and unit name shall be truthfully provided. After being confirmed by the medical insurance staff, the telephone reported the loss successfully, and the card was stopped for settlement within 1 hour;

2. Bring my valid certificate (ID card, household registration book, etc.). ) Go to the nearest city, district and county medical insurance center or service point to handle the written report loss formalities, and stop the card settlement within 1 hour after the medical insurance staff confirms the success of the report loss operation.

Two, the insured person to apply for a "medical insurance card" and find the original "medical insurance card", can go through the formalities of cancellation of loss reporting, the specific measures are as follows:

1. Bring my Medical Insurance Card and valid certificates (ID card, household registration book, etc. ) and go to the nearby city, district and county medical insurance center or service point to report the loss and cancel;

2. The city, district and county medical insurance centers or service points cancel the loss reporting operation on the spot, and the medical insurance staff will resume the card settlement within 1 hour after confirming the successful cancellation of the loss reporting operation.

Three, the insured person lost or damaged the "medical insurance card", can apply for a new card, the specific measures are as follows:

1. Bring my valid certificate (ID card, household registration book, etc.). ) apply to the neighboring county medical insurance center, and the county medical insurance center can complete it on the spot;

2. The insured person can also apply to the service point for handling on his behalf, and the service point will settle the case within 3 working days. The insured person shall receive the medical insurance card at the service point within the specified time.