In order to facilitate the public to see a doctor and save the time of queuing for registration, the First Hospital of the City has opened various forms of appointment registration service, but it is not uncommon to miss the diagnosis after appointment registration. Since July 30th, the hospital has further standardized management, and imposed all-round restrictions on those who are late for appointments and fail to keep appointments.
The reporter learned from the hospital information management office that in June this year, the hospital registered 369 19 person-times, and the patient cancelled about 547 person-times, with a cancellation rate of 1.48%. This situation not only wastes valuable medical resources, but also prolongs the waiting time of other patients.
In case the plan can't keep up with the change, how can I cancel the number after making an appointment? According to the relevant person in charge of the hospital, patients can take the number through the original appointment method, or they can choose the most convenient one-click number. No matter which channel you choose to make an appointment, you can cancel the number in the official WeChat of the First Hospital of the City through "My Record" in the "Personal Center".
What should I do if I am late for the appointment? The person in charge said that the appointment time at different time periods is not the time to see a doctor, but the time to go to the hospital to confirm the appointment and enter the waiting room. Those who exceed the appointment time are deemed to be late, and the appointment number will be invalidated immediately. Being late will also be recorded as a breach of contract.
The hospital reminds that patients who have not made an appointment within 90 days or are late for a total of 3 times, and have suspended their appointment registration qualification for 30 days, will be included in the default list and can only go through on-site registration. In addition, after the patient's WeChat or Alipay registration is successful, unregistered medical treatment is regarded as a registration violation, which will limit the registration business of WeChat and Alipay. Since July 30th, the hospital has made rolling statistics on the default information.
The reporter learned that there are many channels for the appointment of the First Hospital of the City. You can call "1 14" to make an appointment, or you can make an appointment for the outpatient number source within one week through the official account of the hospital WeChat, Alipay, or pay attention to official website, the first hospital of the city. Of course, patients who need to make an appointment can also make an appointment between clinics, make an appointment after discharge, go directly to the one-stop service center window 10, or make an appointment on the spot on the hospital self-service machine. If the mobile phone number is bound to the patient's citizen card and health card, each reservation registration channel will send SMS reminder and default reminder for being late on time.