Caesar permanent group started from a very small company, and now all its achievements are slowly grown up by itself, so it is difficult for others to copy his model.
1933, Dr. Garfield, one of the founders of the group, opened a small hospital in eastern Los Angeles, mainly providing medical services to nearly 100 workers of water conservancy companies. At the beginning, the fees were charged according to the project, and the payment period was long and the financial situation was poor. Therefore, Dr. Garfield persuaded insurance companies to use a new insurance payment method. The insurance company will pay him part of the expenses in advance, and then let the workers pay a small part of the expenses every day, so that the medical services can be reimbursed. This is the earliest prepaid system used by medical institutions.
In this way, from a small company to a shipyard with 20 thousand people, Caesar Permanent Group began to grow bigger step by step.
Now Caesar Permanent Group has a huge business, including hospitals, foundations and doctors' groups. There are several aspects that can be used for reference in the specific operation of health management.
First of all, for paying members, some preventive checks are free.
Second, for the treatment, set a corresponding self-funded ratio. The earlier the treatment, the better the treatment, and the less the proportion of self-expense, which will motivate members and pay more attention to their health.
The third is to let members take the initiative to manage their health through information technology. Make an appointment for outpatient service and physical examination by yourself, check the medical records and examination results, actively communicate with your doctor and housekeeper, supplement prescriptions, and check bills and your rights.
The fourth is to actively serve the clinic. Between the appointment and the success of the appointment, the staff took the initiative. Please know your situation. During the visit, a staff member will accompany you to track all the tests and mark your results. After leaving the clinic, I received the summary after treatment, nursing guidance, follow-up visit, health education materials and the schedule of the next follow-up visit. Also track the personalized needs of customers.
When we say Caesar permanent group, it is actually a successful company that grew up from a small company. It is also difficult for domestic people to copy, so they can only start from themselves and grow a successful health management model.