Functions of consumer associations: to participate in the supervision and inspection of goods and services by relevant administrative departments; Expose and criticize behaviors that harm consumers' legitimate rights and interests through mass media; Provide consumers with consumption information and consulting services, improve consumers' ability to safeguard legitimate rights and interests, and guide civilized, healthy, resource-saving and environment-friendly consumption patterns; Participate in the formulation of laws, regulations, rules and mandatory standards related to consumer rights and interests; Other statutory functions.
One is a social organization and the other is an administrative department, which is different.
The Market Supervision Administration is formed by the merger of the Industrial and Commercial Bureau, the Quality Supervision Bureau, the Food and Drug Administration and the Price Bureau. The Administration for Industry and Commerce is the government department in charge of market supervision and administrative law enforcement.
In order to integrate market supervision resources, form a joint force of market supervision, strengthen food safety supervision and improve the level of market supervision, it is suggested that the market order management and anti-monopoly functions of the State Administration for Industry and Commerce, the General Administration of Quality Supervision, Inspection and Quarantine, the Food Supervision Department of the Food and Drug Administration, the the State Council Food Safety Office and the Ministry of Commerce be merged into the State Administration of Market Supervision.
China Consumers Association, established with the approval of the State Council in June, 5438+0984+02, is a national social organization that conducts social supervision on goods and services and protects consumers' legitimate rights and interests. Consumer organizations such as consumer associations are social organizations established according to law to supervise goods and services and protect consumers' legitimate rights and interests.
By 20 16, there will be more than 3,000 consumer associations at or above the county level in China, including 3/kloc-0 in provinces, autonomous regions and municipalities directly under the central government. There are156,000 grassroots network organizations such as consumer association branches, village committees, neighborhood committees, industry management departments, universities, factories and mines, and more than 0/00 volunteers. The organization of China Consumers Association is the Council. The daily work of the association is undertaken by the permanent office, and the secretary-general and deputy secretary-general are in full-time management and are responsible to the president. China Consumers Association is funded by the government and sponsored by the society.
Legal basis:
Law of the People's Republic of China on Protection of Consumer Rights and Interests
Article 36 Consumer associations and other consumer organizations are social organizations established according to law to supervise goods and services and protect the legitimate rights and interests of consumers.
Article 37 A consumer association shall perform the following public welfare duties:
(a) to provide consumers with consumption information and consulting services, improve the ability of consumers to safeguard their legitimate rights and interests, and guide civilized, healthy, resource-saving and environment-friendly consumption patterns;
(two) to participate in the formulation of laws, regulations, rules and mandatory standards related to the rights and interests of consumers;
(three) to participate in the supervision and inspection of goods and services by the relevant administrative departments;
(four) to reflect, inquire and make suggestions to the relevant departments on issues related to the legitimate rights and interests of consumers;
(five) to accept consumer complaints, and to investigate and mediate the complaints;
(six) complaints involving the quality of goods and services, you can entrust a qualified appraiser to identify, the appraiser shall inform the expert opinion;
(seven) to support the injured consumers to bring a lawsuit against acts that harm the legitimate rights and interests of consumers or to bring a lawsuit in accordance with this law;
(eight) through the mass media to expose and criticize acts that harm the legitimate rights and interests of consumers.
People's governments at all levels shall provide necessary funds and other support for consumer associations to perform their duties.
Consumers' associations should conscientiously perform their duties of protecting the legitimate rights and interests of consumers, listen to their opinions and suggestions, and accept social supervision.
Other consumer organizations established according to law shall carry out activities to protect the legitimate rights and interests of consumers in accordance with the provisions of laws and regulations and their articles of association.