First of all, of course, I have played, coworkers answered, they said you don't add to the mess, they go to deal with it ........ The most recent is the Chinese New Year duty, naughty, call over to check the post nausea coworkers ........ (The daytime phone is the office of the budding girl to pick up, record and fill in the visit sheet above to the area responsible for colleagues to deal with the night is that we are these brown man to pick up, encountered problems need to be dealt with immediately, on the pull on the other brown man, go directly to the scene to deal with) have a visit to return, but first of all, to make clear that our law enforcement jurisdiction, the main purpose of the enterprise and public institutions, production and operation of water, gas, sound, slag. The first thing to do is to clarify our enforcement jurisdiction. Public service projects are generally managed by their respective authorities, we rarely directly intervene in the jurisdiction. (Residents living garbage belonging to the City Council, and square dancing amazons we can not control, so do not report with us to complain about the noise of the square dancing amazons) but the center of gravity of the work is indeed in the industrial and mining enterprises above, the three services basically in addition to large-scale, small and medium-sized belongs to the lack of mass reporting without too many requirements ..... Because the energy is really not enough. Our return visit principle is seven working days to deal with, and give the complainant reply to the processing of opinions, of course, busy time will exceed the time. But belongs to our authority within, and do not take care of, do not deal with, more than the time limit can be with the local discipline inspection commission, supervision bureau, the procuratorate report. Last year, we reported a case of the Environmental Protection Bureau that the penalty results in inaction, the Procuratorate to deal with things. In addition, 12369 belongs to the anonymous phone, we answer the phone is not to see your caller ID, so if you want to give you a reply, you have to leave your number on the phone to us, so that we can go to the scene to deal with the time to contact you to understand the situation, and to give you back to deal with the opinion. We are also obligated to keep your personal information confidential. (Another student supports the idea that the calls are not anonymous, which I guess is possible. Gee, our system, the road is still long) In addition to 12369, you can also call the higher environmental protection departments, local and higher government mailboxes, such as the governor, the mayor, the governor's mailbox, the Bureau of Letters and Visits, the higher environmental protection departments or the government secretariat, the Supervisory Bureau, the Bureau of Letters and Visits, they will supervise the handling of the document form of a deadline to us, requiring us to deal with and reply to the handling of the comments.