Mobile customer service manual service time at work

China Mobile 10086 manual customer service is online 24 hours a day. If you have any questions in the process of using the mobile service, you can contact the manual customer service for consultation at any time. If the phone is busy and cannot be accessed, you can also pay attention to the official account of "China Mobile 10086" WeChat, bind the mobile phone number and send "manual" access to online customer service, and the staff will reply the information between 9:00-2 1:00.

Extended data

1. When you want to inquire about China Mobile's basic policies, business knowledge, new services, billing and other issues, reflect the improvement of mobile network communication and service quality, or make comments or suggestions on China Mobile's services and services, you can also dial 10086 and press 0 to transfer to the manual service desk. The service attitude of the human service staff is very kind.

2. During non-manual service, users can inquire and handle services through the following self-help ways: dial 10086 1 1 to quickly inquire about telephone charges, inquire about traffic or open or cancel services; Pay attention to the official WeChat of "China Mobile 10086" and inquire and handle business at any time; Log in to 10086APP to easily inquire and handle business; Log in to the mobile online business hall, and easily query and handle business.

reference data

Baidu Encyclopedia-10086