Limited quantity or limited period is often used in the sales industry, when the door sales staff clearly and sincerely inform the customer, will increase the customer in time as well as limited sales, the sense of urgency so that the customer is clear that if you do not buy at the moment, you will miss the excellent opportunity to take a look at the door store sales personal summary of the work of the sample of the 5 collection, welcome to check!
More than a month after joining Kunming ___, life is tense, but orderly. Just entered the company, everything is strange and new, all things have to re-know and understand; confidence comes from understanding, to understand the electrician and lighting industry, understand the company, understand the product; Langneng products Park Rui series of the launch of the advantages of the product is also obvious, such a platform, depending on how the self to play. Life is a process of continuous growth, perhaps the difficulties and obstacles on the road of entrepreneurship make it necessary for me to temporarily study and decide who to grow together!
It is an honor to join the company, in the leadership and colleagues and customers to help grow; I am grateful to the leadership selflessly impart their experience to me, they are my best teachers, after learning from their experience and knowledge, can significantly reduce the self-made mistakes and shorten the time to find out; in such an enterprising upward platform, I am such a novice, we must learn more, more to see, more to do! I'm a newbie, I have to learn more, see more, do more!
This month, the company did not do any of my requirements, self-free play, self to show their talents, just into the company's first few days, my colleague Zheng took me together to visit customers, so that I feel and understand the whole sales process, at this moment I basically able to look for customers, customers, customers, and customers to communicate. Each step, each link, each matter, can be into the possible analysis, a few days later, I and Zheng began to independently go to expand the surrounding business, I would have been a person who can not stand loneliness, like to deal with people, like to socialize; to see people from not knowing to know, and eventually become friends; look at a customer was self so little by little to dig out, until the business, enjoy this! I enjoy this process and like the challenge. Although experience and experience is limited, but I have always insisted on heart to do a good job of everything! Because successful salespeople are people who dare to stick to their own goals.
In this more than a month's work in the results or a little, the successive development of the Kunming red poly market Yongju lighting store, Southwest Building Materials City Vanguard Lighting store, Jinghong Mengla store and Dali Jia Li three founded material stores and other dealers, the next Kunming all the counties to be opened up to the channel, as well as improve and start the cooperation of the home furnishing company, the large commercial sinks still to be developed one or two distribution, and the Huayang Furniture Plaza, etc., the next future work is a big challenge. Next, the future work of the heavy and far-reaching, I will strive to improve their own qualities, to overcome the shortcomings, in the following directions:
(1) must develop the habit of learning;
Sales of the first product is the salesman himself; successful salesmen always have a lot of **** knowledge of the customer, which is inseparable from the self's own insights and knowledge. How much insight and boldness, there is a big pattern. This aspect of the self is still very lacking, must continue to learn, which is a continuous process of self-summarization and accumulation. I have to have a purpose to learn, and constantly enrich themselves!
(2) must have a sense of duty and professional ethics
The temptation of the salesman - there are many, just into the company made a serious mistake, in order to increase personal income, the use of the company's resources to me to run the other company's products, thanks to the leadership of the company's Liu's generosity and tolerance before not to be blamed for the new opportunity to give me a new chance to change my ways, the people want to precipitate in the industry, it must be a love of the industry work, must be honest and trustworthy, and to give me a new opportunity, the people must love my work, and I will not be able to do it. Industry work, must be honest and trustworthy and practicing professional ethics, so in the future work, adhere to the company, the customer, the sense of duty to self, enterprising, enthusiastic, serious about every day! Do the duty and professional ethics.
(3) good summary and self-summary;
At this moment, I work in the market to grasp the ability to analyze the ability and so on are still seemingly tender and lack, so these need to be my work in the future to continue to summarize, and constantly improve, and constantly strengthen. At the moment, my understanding of sales is just the surface, for the market to grasp the ability to talk about, so I have to pay more than others hard work and perseverance in order to continue to improve themselves.
Character is always the first, and the first element of character is integrity, small wins by wisdom, big wins by virtue, serious work, integrity.
In fact, business work is an attitude. Maximize the maintenance of the interests of both sides, sometimes must stand in the retailer's point of view to see the problem. Only in the above aspects to experience and grasp, in order to walk in the self sales career better and farther. Take advantage of this moment to learn more things, do more things, do not waste life. So I want to be more full of spirit and full of energy into the usual work and study, never let down the company's trust and cultivation of me, and can quickly grow with the company *** with!
I think the business is definitely not 'no work can be done' but: 'industry in the diligence in the actual business'.
(2)
Busy month has passed, in this month, I am in the company under the leadership of the leadership of the correct leadership and guidance, in the help of colleagues to help assist, very good to complete the work of the month and the various tasks and indicators, here I am loyal and grateful for, in order to better do a good job in the future, I am here to seriously complete the month's summary of the work of the work of the next stage of the work of the self! Find the direction, recognize the next stage should adhere to some good aspects. Specific summary is as follows:
1, in this month I pay attention to customer scenarios a moment without relaxation, always with the customer to carry out good communication, patience, persuade customers, implement our product ideas, and ultimately in the beginning of the month began my first single business in Fujian market, Fujian __-__-__ Ltd. shipped the whole car 28 tons, of which CC-800, 26 tons, 2 tons of wollastonite, and the payment is settled, resolving the future of the market, and the customer's business. Payment was made in cash, which solved the problem of difficult to get the account in the future. After that, Fujian Fuqing ___-___ Company shipped 16 tons, CC-2500, which is very encouraging for me, I will work harder and more confident to reach the expected goal.
2, in the service tracking to be decent, considerate, caring, and strive to do a good job of tracking service, solve the customer's practical problems, care about the customer's personal problems and customer production problems, found that the supply of goods is not much or is about to run out of timely replenishment.
3, in terms of doing the whole car sales, I am for the characteristics of my region, I chose a special industry ___ - ___ industry to do for the ten to ten months for me to carry out the sales work of the trailblazer, in this consumer group, there is a considerable portion of no demand, because they do not make their own particles, and in this region of Fujian itself to do the ___ - ___ industry is not a lot of companies, so I will need to be targeted to carry out the work, targeted tracking. So I need to carry out targeted work, targeted tracking customers for communication and negotiation, and strive to have a place in the ___-___-___ industry, and ___-___-___ industry dosage is relatively large. This is why I chose this industry.
4, I am very good in accordance with the route of the August plan, but also fully complete the planned tasks, my existing customer information 157 companies, the intention of the customer to reach more than 30, successful in the use of the company's products have 2.
5, I'm working at the moment in the work of the self completely from the previous experience alone to do sales of simple methods of work liberated, each company has a more comprehensive understanding, investigation, analysis. Each of the work of the difficulty of a systematic analysis, and for the actual situation to make effective and useful solutions, adhere to the focus must be comprehensive grasp, treat the difficulties to take each breakthrough, to do the main and secondary clear, highlighting the focus of the clear working methods, targeted solutions to the problem of difficulties.
The above is my monthly work summary, summarize the place is not comprehensive enough, the place of self-understanding, please leadership and colleagues to give valuable advice and suggestions, I am here to thank you, and regularly corrected.
Store sales individual work summary 2
Into the company has been almost 2 years, not only to learn a lot of cell phone knowledge and sales skills, and also accumulated some sales experience, in order to be able to improve with all of us, I'm in the sales of some of the practices organized into the following points:
World-class management guru Peter.
The world-class management master Peter. Dulac said in the past "the purpose of the establishment of the enterprise is to create customers and retain customers." What creates customers? It's sales. The secret of customer retention is service. A good start is half of the success, sales first from the customer's contact, the customer is mostly due to advertising campaigns into the store, many stores sales staff did not do their duty to sell, only to play the obligation to understand the said, but the excellent sales staff should be good with a smile to establish a bridge of communication with customers.
The skills of the opening statement
A good opening statement can well lead to the customer bill. Customers enter a store, the sales staff is the spokesman for the entire business hall of the various departments, in order to reach a successful transaction, the sales staff should master the skills of the opening statement. The opening statement needs to be direct, quickly cut to the chase
The first skill of the opening is to sell "new" products or features, for new products customer curiosity, there will be a strong desire to listen to the sales staff to continue to sell products to express the "new" to, all the expression of the "new" to, all the expression of the "new! "to, all the expression of things presented, and customers to appreciate, prompting customers to the new product awareness. The salesperson can envision for the customer and help the customer to imagine the appearance and inner function that they need. This is a great help for billing.
Mindset determines action
Excellent sales staff to be good at finding the advantages of self-selling, looking for the benefits that will bring to the customer, unsuccessful marketers tend to find the shortcomings of self-selling to comfort themselves, allowing themselves to continue to fail. Into the store for each customer, are potential customers of the sales staff, there is the possibility of a deal. There are statistics: every consumer has the potential to spend. If the customer budget is 1,000 yuan to buy a cell phone, when his consumption potential is stimulated, may eventually spend to more than 1,500 yuan. If the sales staff can grasp the opportunity, in addition to normal sales, it is entirely possible to develop the customer's consumption potential, to buy some of the accessories, invariably generate additional profits.
Create a hot atmosphere
Create a hot atmosphere is because people have a tendency to lively characteristics of the hot sales have full curiosity, which is a good time to sell, so salespeople need to properly create a hot atmosphere. How to create a hot atmosphere? In addition to the reception of the customer, sales should also take advantage of the customer is taking pictures, video, billing to create a topic, after your language expression to achieve a lively atmosphere. For example: this price is the lowest price in the county, the quality is very stable, how many people every day to order enough, and reflect the good, there are a lot of people after the purchase also bring friends to buy, and so on. To go through the language design opening, highlighting the selling point, a good start is half of the success, well-prepared opening language can successfully lead to more sales.
To learn to ask
Try to ask easy questions first, in the general sales process, the price is the most difficult problem, but also to facilitate the opening of one of the key, sales staff must start by asking easier questions, and will be asked to stay in the final price. When the customer has fully recognized all the value of the phone, then talk about the price, there will be much, much less resistance. Asking about the customer's budget too early also tends to make the customer resistant. The budget asked for is often not the truth.
Store personnel should learn to communicate to determine the customer's spending ability, and then design a budget for the customer. If the customer early intervention in the price, the store personnel can use some like "It's okay, the price must be satisfied with you, first look at whether you like this phone, if you do not like it, and then cheap, you will not buy, is not it?" Then continue to talk about the product or communicate with the customer to stimulate the customer's desire to buy. If the customer just entered the door to ask the price, at this time, the customer's desire to buy and not enough, just in reference to the sales of various stores, the price is difficult to make customers satisfied. Encountered such a customer to fully grasp, so that our services to customers to stay, rather than boast the price of hanging on the side of the mouth, it is easy to lose the opportunity to close the deal.
The use of human weakness
The vast majority of people expect to earn more, spend less, and some people like to be different from the crowd and so on. Smart salespeople need to learn to use human weaknesses to make sales. More than suspected mentality is manifested in the expectation of spending the same amount of money to earn more benefits. Such customers, in sales work can be seen everywhere, gifts can be very good to meet this customer to earn more mentality. But before the gift, some must be clear what kind of gift customers like, or customers tend to ask for a lot. Salespeople need to grasp a scale. Although the price of the gift does not have to be very high, but the customer is not willing to spend money on another purchase. This is the charm of the gift, the human weakness will be considered to get the gift is "do not want for nothing", to get the gift is more money. At the same time, try to reflect the sense of value of the gift.
The mentality of spending less and giving more is corresponding to each other, spending less is also the weakness of human nature, the use of promotions, discounts, free of charge to enable customers to spend less money, thus greatly stimulating the desire of customers to consume.
"Third party" is resistance is also a help
Sales staff are a lot of headaches for the customer's companion, you if you ignore the existence of this "third party", the transaction has to be difficult, sales staff to take advantage of the good! "Third party", care properly. Let "him", "she" first recognized your attitude, understand that there is no different treatment of them, they get the same attention and care.
Fourth, to help customers make decisions
In the final order, the door staff's mentality is very important to achieve successful sales, attitude is more important than skills, do not be afraid of being rejected, rejected is very normal. When the customer hesitates, the door staff remember not to lose patience, help the customer to make a decision is a good kind of skill.
In the law of sales there is a two choose one law, the sales staff can give the customer price sets, let the customer decide 1 or 2, appropriate to force the customer to make a decision from 1 or 2.
Limited quantities or deadlines are often used in the sales industry, and when door-to-door salespeople tell customers clearly and honestly, it will increase the customer's time as well as the limited number of sales, and the sense of urgency makes it clear to customers that if they don't buy at this moment, they're going to miss out on a great opportunity. Salespeople should remember not to let the customer go easily, the customer out of this door does not have to be your customer. During the negotiation process, put strong pressure on the customer. This time (today) is the best opportunity.
Store sales personal work summary 3
Two weeks of sales training is over, I learned a lot of practical training in these two weeks in the classroom simply can not learn the knowledge, benefited greatly. At the moment, I will do a summary of the work of the two weeks of practical training. But when I received the news of the enterprise training, the first feeling is exciting, because for a school student, the first time to class as a unit into the enterprise to participate in real work training, real contact with the work of the community, really deal with customers, it is not easy, a rare opportunity.
In order to better adapt to the outside, social work, in the out of practical training, in the school to participate in a short training, although this short training does not involve much work skills, work requirements, but it is the development of our teamwork skills, this training allows us to quickly form a group, reflecting the unprecedented unity of our group, the class of students, and emergency skills. The training allowed us to form a team quickly, demonstrating the unprecedented unity in our group, the ability of our classmates to react and the ability to respond.
Only one night and one morning, we in the teacher and the person in charge of the enterprise's guidance and arrangements, we quickly do a good job of grouping, the staff of each store arrangements and into the store to work on the preliminary work. The next thing is to formally enter the workplace, began a two-week practical training the main part of the work.
By arrangement, I was assigned to the Guangxi University near the Gome Electrical Appliance outlets. There we will carry out a period of seven days of work, our work is to ensure that the tcl company's purchase of the signing of the sale of activities can be a complete success, we are responsible for assisting the West University store to help residents near the University to understand the activities, and lead them to the West University Gome store to buy a machine, to participate in this activity.
In this work, our specific work is to go to the West University near the Gome store to send out flyers, posters, set up a consulting desk for customers to explain and intercept customers.
In these days of work, let me understand the actual work and the theoretical knowledge learned in school there is such a big gap, a lot of theoretical knowledge is just a foundation, the reality of the action requires little theoretical knowledge. In reality, in addition to theoretical knowledge, more is needed to practice skills and techniques, such as: how to explain, with what kind of words, tone of voice and customers to explain, communicate; how to kind of flyers while explaining how to deal with the eyes of passers-by and language and so on.
In this practical training process I learned how to contact with customers, how to understand the needs of customers, how to convey the purpose of this activity to consumers and adapt to the society of some of the skills, the activities of the process has a more detailed understanding of the reality of the community to have a closer understanding. Of course, this practical training also allows me to learn the theoretical knowledge of a time certification, no longer blindly thought to follow the theory, rote memorization, know how to use the theory combined with the practical, theoretical and practical combination.
This practical training, so that I have a further understanding of my own profession, for my future to participate in the work of the real ready to guide my next learning and life, so that I no longer blindly learn and explore.
Store sales personal work summary 4
Sales people need to clearly understand, no matter how you lower the price, customers will always think you are making money, and will not lose money. No matter how much you emphasize discounts, specials, no profit, customers will never believe that this is the case. When the customer's final decision is based on price, there is no door to be able to go through the price to grasp all the customers.
Common customer objections are "too expensive", "can not afford", "higher than the budget", for these price objections, the door staff to truly understand the customer's Reason. For customers to put forward "too expensive" usually general stores will have a wrong way: "so look still too expensive ah", "we are the lowest price", "How much you are willing to buy", this kind of words seem to imply that the customer is too expensive, do not buy, if you want to bargain, please go away, do not waste time, or there is no room for negotiation, these are the wrong words. These are all wrong statements. Such an approach will easily give customers the idea that quality is not guaranteed. The correct way to answer should be: "Yes, as long as I explain to you the reasons why we are expensive, in fact, we are expensive is worth it, and then on this price to see you with which grade of the store than." After such a reply, the door staff can again packaging business hall products, services, enhance the value of the self-store, stimulate the customer's decision.
In addition, the sales staff can also take the opportunity to tell some of the customers to choose our story, in order to guide customers to reach the goal of success. Able to tell others blindly choose the price of low-priced cell phone after the trouble brought, able to remind the customer to buy a cell phone again, the importance of quality and service, so that the customer to inspire the self. Coupled with the pressure of silence, this time to speak again, any words are remaining, smile and look at the customer, let the customer to make a reply, which can effectively solve the problem of "too expensive".
Comprehensive the above issues, store personnel can observe the customer's speech, dress, occupation type to determine the customer's income level, to determine what he said is an excuse or a fact, and then flexibly to deal with.
Said too much, but it is not easy to grasp the point, in general, usually more study, the theory and practice will be combined on the line. I'm not sure if I'm going to be able to do that.
Store sales personal work summary 5
Time is in a hurry, in a flash, has left the ___ market for more than 10 days. Looking back at the ___ market, there are too many bitter and sour sweet. I was able to say to the ___ market, "Thank you for letting me grow faster!" The three months of ___ Market were the three months I learned the most things. I sometimes feel that I am a small tree, every day there are branches being repaired, although the pain is not complained. Objectively speaking, I have benefited a lot in terms of work and survival.
Work:
I have a deeper understanding of the terminal momentum. We used to make FMCG only pay attention to display. So I pay great attention to the terminal layout and maintenance, and do more in place. But in the popularity of the promotion of insufficient. Previously, I heard other regional managers talk about "stirring up the market", I do not understand the true meaning of it. After 5.1 and 5.17 I can understand the beauty of "stirring up". 5.1 the day the office manager led our 10 beautiful pro-activities to the ___ mall, including 4 pro-activities with a megaphone that had already recorded slogans, and held up signs, as well as sending out DM's. The managers of the mall were also very happy to see that the mall had a lot of people. The managers of the shopping mall were all dancing with joy. In fact, the so-called "stirring up the market" is for customers to see, and the second is for dealers to see. The sales of my brand in the mall that day were really crazy. Usually the office manager always tell promoters to publicize my brand sales how good! Sell two say four! Many merchants and shopkeepers are very high regard for my brand. Office manager in the conversation with dealers is always said who do Topper lost how much, who do ___ lost how much, ___ heard that there is a recession, my brand has how stable and so on, so and so business how to support me, lose money to sell machines to support us my brand. The effect is really good! It is true that when the fake is real, there is also fake, there is no place for nothing! This is all terminal momentum, right?
After observing and thinking about the city, I gradually understand the breakthrough of the work of the outer counties. The victory in the terminal, the terminal to see the retail. The successful sale of a cell phone requires two forces, one is the pulling force and the other is the pushing force. The pulling force is the advertising effect. What we can do is the construction of terminal image. So the first thing I do every time I go to a dealer in a foreign county is to take a ruler together with the person in charge to measure everywhere and do all the effective image. Who is the most effective maintainer of the terminal? Promoter! There is no promoter on the promoter, there are promoters to strengthen their terminal image maintenance awareness.
In the promoter recruitment I have also grown insights. The rapid rise in retail sales at the mall was due to a promoter. Her relationship with the mall was extraordinary, and instead of being a "clerk" like some promoters, she was surrounded by people who helped her sell my brand. Her sales went through the roof. It seems to be a good idea to find a promoter who can be supported by the distributor.
The office manager is also a master at dealing with price gouging. On the one hand, the fanfare of the development of each direct supply model of the minimum retail price, said no one can not be chaotic price, or else to the difference in price as the amount of the fine. On the other hand, the implementation of the process of price gouging remains. However, in addition to their own promoters due to the source of customers were robbed and complained, the business is basically no opinion. Why? Because every business has 2-3 models of underwriting, there is money to be made.
In terms of resource allocation, the office manager said to me, before the listing of the new model to take the model to go around, only to talk about the function of the machine price, do not talk about the goods. Look at the reflection of the merchants. According to the company's relevant policy guidance from which a selected as 1-2 months of underwriters. Speak well in advance, if the sales are not good or the company strongly required, then a month after the direct supply.
In the distribution of terminal materials such as arch tents, the office manager always adhere to a principle: who supports me, I support who. ___ is a large pressurized goods, every time he door of my brand materials the most. When some dealers want, the office manager said, who has been looking for me finished, next time.
Office manager always give dealers a feeling: your home is not indispensable. When the pressure of goods, the office manager to the dealer said, your home what what no more, into how many how many units. Dealers rarely have a direct rebuff. So the office manager retreated and told me to keep an eye on the money. He said that there are two benefits, one told the dealer my office manager does not mean you out of the dish, if the office manager personally go to stare at the money fell; Second, the establishment of a platform for communication between me and the dealer. Office manager at the same time instructed me, the dealer's money is counted, who grabbed is who. In addition, not to prevent the night is long and dreamy, all the dealers in the city to pay me to follow together. Payments, orders, records must be clean. There are times when the pressure of goods need promoters in the ear of merchants first two days to blow the wind, and then we go to talk about goods.
Outside the county I run very hard, part of the merchants then agreed to buy goods, but it is slow to move. After a few times in my urge to pay, but the amount of goods did not reach the expected results. Once, the office manager said to me: "You believe it or not, you run a trip, not as good as a phone call from me. You go to visit a dealer in a foreign county today, he will call me at night to say you came, and ask the policy, ask feasible." Yes! I know that a word from the office manager who has worked in the ___ market for two years is better than a day's labor for me who has just arrived for two months. A generalized plan in the seclusion of the tent is better than a thousand miles away.
In the governance of dealers, the office manager is also sharp. ___ mall in April and May of the purchase and retail are very poor, the attitude is not aggressive. I asked the office manager. The office manager said to open a new account. The new account was opened and the merchant blew up! It was close to cursing. I was in front of the office manager, according to the pre-conceived words: you two consecutive months into the goods is too small, I open the basic salary month after month, the office manager every day to train me, this is a helpless move. Office manager came out at this time, say a few words I'm not easy, and then give the businessmen to eat the pill. Two days later, the merchant took the initiative to call me to say to buy goods. Office manager said a word "cheap"! Haha! Too funny! This is the fun of cooperation!
The three foreign office manager never directly intervene, he said, he intervened in my work is not good!
The entire ___ market area, from staring at the money, playing money, nuclear library, statements, applications, terminals, activities to receive shipments all have me to implement, although a day is very tired, although it is not perfect, but I'm full, I sell my life for the branch. At the moment these I can afford to put down.
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