Dance square dance open happy fitness group prompt what 1402 code is the reason?

IPTV (Blockbuster) users to open the happy fitness group for square dance movement prompted 1402 is the network service is not normal, can not get the IP. download failure, network connection is abnormal, please try again or call the customer service hotline 10,000 number. The existing version can still be used, later the set-top box will automatically restart.IPTV (BEST) is a new generation of interactive broadband video service launched by Telecom, which is accessed through the Telecom broadband line, with the TV set as the terminal, controlled by the eHome broadband box and the remote control, to receive the interactive network television. It is equipped with a variety of interactive service functions, such as live TV broadcasting, time-shifting, re-watching, movie and TV on-demand, etc., which makes the TV have the functions of VCR, DVD, Internet, etc. at the same time. To learn more about the service offers click on the "official website" customer service 221 for you to answer.