Player Description: The ID information filled in on WeChat or QQ is adult, but the game is still covered by the health game system, so 1 day can only be played for 1/2 hours.
Cause analysis: This player should have been bound to the growth guardian platform before. As long as the growth guardian platform is bound, the game will give priority to judging whether it is underage from here (but it has actually been verified that as long as your account is bound to the growth guardian platform, it will directly bind minors).
Release method
Go to the website of the growth guardian platform first (Baidu can directly see the address) to see if your account is bound. Now, only by unbinding the growth guardian platform can we unbind the healthy game of the game. At present, we can only make customer service complaints, and there is no other way to untie it.
2, underage but anti-addiction
Player Description: The first type is the player who plays games with QQ. They have no binding platform, but the anti-addiction information is underage. The second type uses WeChat to play games, without binding platform but real name (underage).
Cause analysis: The reason is very simple, that is, the player will definitely enter the scope of the healthy game system by filling in the minor's ID card information himself.
Release method
The anti-addiction of the first QQ account can't be lifted directly for the time being, because the information filled in by the anti-addiction can't be changed. Players can only automatically lift the anti-addiction until the ID card information reaches 18 years old, so the health system will automatically lift it.
The second kind of WeChat real name is usually bound to the bank card for real name, as long as the bank card is unbound. The specific method is me-wallet-settings in the upper right corner (that is, icons with three dots)-payment management-real name authentication-account renaming-account cancellation can release the real name, and then the player can re-bind the bank card. Please make sure that the owner of the bank card and the real-name ID card have the same information, otherwise there is no way to bind them.