Complaint 30 1 which department should the hospital complain to?
Medical supervision office. Complaints about medical quality, safety and service can be reported to the local medical supervision department. In Beijing, you can complain to the Beijing Municipal Health and Wellness Committee or the Beijing Municipal Market Supervision Bureau. The state has established a perfect medical supervision system and medical dispute mediation mechanism, aiming at ensuring medical quality and service level and safeguarding the legitimate rights and interests of patients. Except 30 1 hospital, other medical institutions at all levels can also accept complaints and supervision, and should actively improve service and management to provide better medical security for the majority of patients.