1.JD.COM Family doctor's "Year-round Care Service for the Elderly" accurately meets the health needs of the elderly by providing housekeeping health management services.
2.JD.COM Elderly Project can match each elderly person with an exclusive health manager, track and manage the health status of the elderly throughout the year, and refine the service links to daily, weekly and monthly. Through continuous and proactive service, we are responsible for the health problems of the elderly, and 65,438+000% provide solutions, thus better helping the elderly to improve their health and improve their quality of life in their later years.
The health housekeepers of 3.JD.COM Elderly Project are all medical staff with professional medical background. Before the official start of the service, the health housekeeper will actively communicate with the ordering user and the customer designated by the user (such as his father or mother) and ask about the customer's health status, including past medical history, daily diet and rest, physical condition, feelings, etc., and establish a health file on this basis; The communication method is telephone, which is more in line with the communication habits of the elderly.