Based on the characteristics of home care service and more than ten years of information construction experience, Changxinda has successfully developed the first comprehensive home care service platform for enterprises in China, and fully utilized high-tech means to provide all-round technical support for enterprises to build a home care service system.
When the elderly need service in daily life and daily necessities, and need help when they are sick at home, they can initiate a service request to the dispatching center through the designated button on the special telephone.
After receiving the service request of the elderly, the dispatching center will generate a service work order and dispatch it to the community service station near the location of the elderly; The work order is sent to the corresponding community service station through the network and SMS.
The community service station can feed back the goods out of the warehouse and the service of the dispatched personnel to the dispatching center at any time through the dispatching sign-in system.
Community service stations send people to provide services or commodities reserved by the elderly.
The dispatching center will regularly arrange personnel to pay a return visit through the service tracking system to grasp the service quality of the dispatched personnel in time, unify the service price and improve the humanization of the service.
Community service stations provide day care services and rehabilitation training space for the elderly.