(1) Family hotels are generally low-grade, with inconspicuous features and irregular services.
(2) The number of characteristic family hotels is small, and how to create brand products of family hotels with high taste, full functions and a certain scale still needs further exploration and practice.
(3) There are still many deficiencies in the management, coordination, guidance and promotion of family hotels.
(4) The development of characteristic family hotels is limited by funds and supporting facilities. The development of family hotels should first pay attention to the standardization of construction. The main links are as follows:
1, bathroom. Family hotels are generally located in rural areas, and farmers' sanitary requirements for toilets often fail to meet the standards of tourists, so they need to be reformed and sanitary management strengthened. For example, Tibetan toilets are traditional squat toilets, and there is no flushing equipment. Feces fall directly from the second floor to the first floor in the open air and naturally accumulate on the first floor, which is difficult to meet the requirements of tourists for sanitary conditions. In the planning and design of Linzhi Family Hotel, Guangdong Tourism Development Research Center reformed it and added washing and sewage pipes to make it acceptable to tourists.
2. Water supply and power supply: Some villages have not yet built tap water pipelines, and mountain streams or well water are often used, so the water quality and sanitation cannot be guaranteed. The construction of family hotels should first improve the infrastructure and lay water supply pipes.
Step 3 sleep. Beds vary from place to place, and we don't think it is necessary to unify them, but the firmness, smoothness, hygiene and comfort of beds should not be sloppy. Sleeping on the kang in the north and sleeping on the old big bed in the ancient town in the south can increase the excitement of tourists. In the planning and construction of family hotels, we advocate the use of fabrics with local characteristics as bedding, and enhance the local cultural atmosphere on windows and furniture.
4. Public places. Family hotel guests need to communicate with residents and tourists living in * * * *. It is often difficult for a family hotel to have a TV in every room, so it needs a place for public activities. This place is usually with restaurants. In Yangshuo, Lhasa and Lijiang, such public places are bars. In the family hotel in Linzhi, this place is the lobby on the second floor. Visitors can dine with Tibetans, watch Tibetans play with butter tea and make Ciba, and immediately taste butter tea and Ciba. They can also watch TV, play cards, play chess and exchange travel experiences together.
5. Standard plan and verification standard.
The general public has no experience in how to transform family hotels, and the government should give some guidance. For example, how to adapt the size of rooms and beds to the habits of tourists. The introduction of standard plan is very necessary. In the planning of Linzhi family hotel construction, Guangdong Tourism Development Research Center has formulated three standard schemes to guide local people to rebuild and build new family hotels. For the family hotels declared to operate, the local tourism authorities can also examine and approve the scheme to determine whether they can become members of the family hotel association. Construction is temporary and management is long-term. The healthy development of family hotels needs the government to strengthen management.
1, first of all, let the family hotel operate legally. Taxation, industry and commerce, health and other departments should intervene in advance, pre-audit registration, annual examination, and handle relevant licenses.
2. Secondly, it is necessary to establish a family hotel association, which is responsible for the approval of access and daily management, and all family hotels also exchange information through the association to improve their level. The development of family hotels in foreign countries has been relatively mature, and the family hotels in Britain, France, Canada and other countries have basically formed a network, which is very convenient for information, intermediary publicity and reservation. It is very difficult to run a family business and attract tourists on its own. The association can collect membership fees, print and publish some brochures, organize some publicity activities and explore the tourism market. Nankun Mountain Tourist Area has set up two organizations, namely "Tourism Association" and "Self-employed Workers Association", to coordinate the management of family hotels, and at the same time, formulated management regulations and articles of association, so that all member units can operate legally and manage by themselves.
3. Third, we should unify the logo and image of family hotels. This is mainly to standardize the market order, facilitate market development and reassure tourists. Guangdong Tourism Development Research Center suggested that family hotels in Linzhi area should adopt the sign of "home" in Chinese and Tibetan. If visitors can see the signboard of the family hotel fluttering in the wind at the intersection, they will know that the rest place is not far away.
4. Finally, the establishment of "reception centers" in villages with relatively concentrated family hotels can play the role of management centers, handle tourists' complaints, solve the problem of soliciting customers, concentrate on laundry and ambulance, and meet the basic shopping needs of tourists at the same time.