Work plan of community health service center in 20021year (I) In 20021year, community health service center A will seize the opportunity, forge ahead and innovate, further deepen reform, strengthen personnel training, speed up discipline construction, comprehensively enhance the core competitiveness of the center, and promote the comprehensive, coordinated and sustainable development of basic medical and public health work in the center. In 20021year, we will focus on the following aspects:
First, give priority to prevention, provide comprehensive services, and constantly improve the functions of community health services.
1, health education.
Carry out various forms of health education and health promotion activities, popularize health knowledge, enhance the health awareness and self-care ability of community residents, promote the improvement of the health quality of the whole people, especially strengthen the health education of community residents' health literacy, and strive to achieve 85% awareness rate of health knowledge and the formation rate of health-related behaviors of community residents, and 90% awareness rate and 85% formation rate of health-related behaviors of primary and secondary school students respectively.
This year, we should take advantage of the main health publicity day throughout the year to carry out various forms of publicity and education activities such as free clinic, consultation and lectures. According to the characteristics of many elderly people and low education level in the community, the content should be rich and colorful, easy to understand, easily accepted by the masses and welcomed by the masses. Carry out at least 12 large-scale lectures, free consultation and other publicity activities throughout the year, open a health column once a month, and submit a monthly health education report on time every month.
2. Strengthen the management of key groups.
202 1 The work of community health service centers focuses on the management of pregnant women, children, severe mental patients, patients with chronic non-communicable diseases such as hypertension and diabetes, and the elderly over 60 years old. Specifically, it is to comprehensively grasp the base number of key groups such as pregnant women, children, the elderly and chronic diseases in the communities under its jurisdiction, standardize the filing, and provide them with sustained, comprehensive and appropriate services. In daily work, timely screen out key personnel, establish special files for them, and focus on management. Continue to establish free health records and physical examinations for the elderly over 60 years old, and carry out targeted management for patients with hypertension, diabetes and mental illness. Put forward scientific, reasonable and detailed intervention measures, and implement three-level prevention measures for chronic diseases, so that the elderly and patients with chronic diseases can truly feel the benefits brought by community health work.
3. Planned immunization.
Further strengthen the vaccination and management of children and floating children within the jurisdiction, regularly organize personnel to carry out active search in the community, timely and accurately grasp the information of children and floating children within the jurisdiction, and promptly notify children who have not completed the immunization procedure as required to make up the certificate and replant; Carry out vaccination work in strict accordance with the national immunization planning procedures, establish and improve cold chain equipment files, do a good job in vaccine registration, strengthen the management of biological products, and upload children's vaccination information as required.
4. Maternal and child health care and disease prevention.
Continue to do a good job in setting up files for pregnant women and children, do a good job in tracking and managing permanent population, floating population and high-risk pregnant women, continue to do a good job in collecting and reporting information on women and children, and strengthen the investigation of missing information and basic data of women and children. Continue to work closely with relevant departments, regularly carry out active search and mapping work for floating children in communities, find school-age children in time, improve the management rate and vaccination rate of the medical care system for floating children, and strengthen disease prevention and control in the region.
5, strengthen the standardization of residents' health records filing.
Our center has further promoted this work on the basis of 20 1 1 residents' filing work.
In 20021year, the filing rate of residents in the jurisdiction reached 80%, ensuring the authenticity of health records. Standardize the management of health records and complete the entry of health records in time.
6. Strengthen the performance evaluation of our center and the management of public health service funds, and improve various systems.
7.202 1 Free services for residents include:
(1) Provide targeted health education guidance according to the characteristics of residents in the jurisdiction.
(2) Establish a maternal and infant health care manual for pregnant women and newborns, and provide prenatal examination, postpartum visit and neonatal visit; Establish health records for children under 3 years old.
(3) provide basic physical examination items for the elderly over 65 years old, and follow up at least 4 times a year to evaluate their lifestyle and health status.
(4) Patients with hypertension and type 2 diabetes were followed up four times a year according to specific conditions.
(5) Make a comprehensive assessment of 1-2 for patients with severe mental illness at home every year, and follow up for at least 4 times to provide rehabilitation guidance.
8, constantly improve the ability to respond to public health emergencies.
(1) Seriously study the Law of People's Republic of China (PRC) on the Prevention and Control of Infectious Diseases and the Emergency Regulations for Public Health Emergencies, and make emergency plans for public health emergencies in time.
(2) Seriously cooperate with the higher authorities to carry out the prevention and treatment of AIDS and tuberculosis. Further strengthen the prevention and control propaganda of hand, foot and mouth disease, swine flu and other infectious diseases.
(3) Improve hospital infection management system, strengthen disinfection and quality control, and strictly implement medical waste disposal measures. The medical waste disposal rate is 100%.
9. Strengthen the capacity building of health supervision and law enforcement to ensure the health and safety of the whole town.
First, strengthen the quality construction of health supervisors, strengthen the training of legal knowledge and professional knowledge, and improve the overall quality of health supervisors. Second, continue to do a good job in school food safety and food poisoning incidents. Conscientiously implement the "Measures for Hygienic Supervision of Students' Collective Dining" and the "Regulations on Hygienic Management of School Dining Rooms and Students' Collective Dining", intensify the work, continue to pay close attention to the hygienic management and rectification of school canteens, and seriously organize and carry out special inspections of students' collective dining in spring and autumn. To prevent food poisoning and improve the ability to deal with public health emergencies as the focus of work to prevent food poisoning in students' collective dining. Supervise and urge schools to organize students to carry out health checks and establish and improve students' health records. The third is to intensify the rectification of the medical market, severely crack down on illegal medical practice, establish a long-term supervision mechanism, and standardize the practice of medical institutions. The fourth is to strengthen the health protection work for major events. Seriously do a good job in the health protection of large-scale activities and important receptions, and do a good job in the health protection of xx holiday tourism golden week to prevent or put an end to major public health emergencies.
10, continue to fully implement the disease prevention and control strong foundation project in the whole town. Establish and improve a disease prevention and control system with reasonable town and village medical and health network layout, sound service function, high personnel quality, scientific operation mechanism, standardized and orderly management, obvious work results and satisfactory residents. Further improve the construction of hardware facilities and the training of talent teams in public health departments.
Second, go hand in hand and do a good job in basic medical care.
1. Strive to increase business income on the basis of last year 10%.
2, continue to do a good job in the diagnosis and treatment of common diseases and frequently-occurring diseases in the community, pay special attention to the writing quality of outpatient cases, prescriptions, emergency medical documents, strive to improve the level of medical services, and strive for a new breakthrough in the total number of outpatient services; It is necessary to further reduce the proportion of drugs, reduce the average outpatient medical expenses, control the growth of medical expenses, and reduce the medical burden of the masses; It is necessary to further strengthen hospital consciousness management to ensure medical safety; It is necessary to regularly carry out training and assessment of "three basics" knowledge to improve the level of medical technology; It is necessary to conscientiously implement the professional ethics and code of conduct of health technicians and standardize the behavior of health services.
3. Strengthen the construction of characteristic departments. In 20021year, rehabilitation physiotherapy departments were mainly built, which were widely used, including Chinese medicine, acupuncture, massage, cupping, application and hot compress.
4, to further promote the implementation of the national basic drug system, the implementation of drug sales at zero rate.
5. Actively purchase equipment, automatic biochemical analyzer, DR and other equipment suitable for community health needs.
Third, strengthen personnel training and improve the quality of medical care.
1. Strengthen the training of general practitioners and nurses.
2, strengthen business training, organize medical staff to carry out health education, infectious disease prevention, hospital care, medical quality, pre-hospital first aid and other aspects of business training. , improve the level of business.
Four, continue to complete the standardization of community health service institutions.
Our center will strive to complete the interior decoration of Xiranpo Community Health Complex in 20021year in strict accordance with the Basic Construction Standard Requirements of Urban Community Health Service Center issued by the Provincial Health Department, and put it into use this year. Further standardize the management of community health service institutions, so as to achieve reasonable personnel and department allocation, perfect service functions and unified internal settings.
Our center will continue to explore new working ideas and management methods, give full play to the characteristics and advantages of community health services, take demand as the guide, actively carry out popular service projects and improve service measures. At the same time, constantly explore new management modes, establish effective management systems, guide and promote the reform of personnel distribution system, improve the enthusiasm of community health service personnel, and ensure the quality and quantity of public health work while doing a good job in medical services. Through hard work, we will gradually explore new working ideas and management methods suitable for the development of community health service centers in China to ensure the effective, economical, convenient, comprehensive and sustainable development of community health services in China.
Verb (abbreviation of verb) maintains stability and promotes development.
1, continue to do a good job in comprehensive management of social security, family planning, building a clean and honest party style, and building spiritual civilization, actively resolve debts, do a good job in stabilizing letters and visits, and earnestly perform their duties.
2, strengthen safety work, further implement the responsibility system for production safety, strict operating procedures, pay close attention to the implementation of measures. Eliminate all kinds of potential safety hazards.
3. Continue to create smoke-free hospitals, and completely ban smoking in wards, corridors and offices.
20021Year Work Plan of Community Health Service Center (II) 20021Year is a crucial year for promoting medical reform, and it is also a year for community health service centers to face opportunities and challenges. Street community health service center will seize the opportunity, forge ahead and innovate. Guided by the important idea of building a harmonious society, we will carry out the "Management Year of Township Hospitals" in depth, further deepen reform, strengthen personnel training, speed up discipline construction, comprehensively enhance the core competitiveness of the center, and promote the comprehensive, coordinated and sustainable development of basic medical care, preventive health care, health education and chronic disease management in the center. In 20021year, we will focus on the following aspects:
First, unite as one, gather together and speed up the construction of the center.
(1) Strengthen the construction of leading bodies and enhance the cohesion of employees. In the new year, we will conscientiously implement the important idea of "harmonious xx", be public servants of employees, shape the image of honest, diligent and pragmatic leading cadres, and create a "four good" leading group to play an exemplary role for all employees. Pay attention to creating a healthy and harmonious humanistic environment and team spirit, so that leaders and employees, employees and employees care about each other, care for each other, communicate with each other emotionally, and live in harmony, so that employees can unite and gather together, speed up the construction of the center, and provide quality medical services for patients more effectively.
(2) improve the openness of hospital affairs and strengthen democratic management. Constantly improve the openness of hospital affairs, such as major construction of the center, personnel system reform plan, bonus distribution plan, etc. , through the hospital affairs open column, team meeting, functional department heads meeting, staff meeting and other forms to explain clearly to employees, communicate ideas, listen to and answer opinions, truly let employees understand the hospital situation, hospital affairs, internal affairs, embody the principles of openness, fairness and justice, and provide basis for scientific decision-making of the center. According to the requirements of the superior drug administration department, the bidding and purchasing of medical devices and drugs should be publicized according to the regulations and procedures, so as to enhance the transparency of the management of devices and drugs. Form a supervision mechanism that combines mass supervision, administrative supervision, inner-party supervision and social supervision and has smooth channels. Regularly publicize the development planning of the center and the handling of medical accidents and disputes. To promote the improvement of medical quality; Combined with the contents of employee assessment, the results of satisfaction assessment of central office, medical rehabilitation and community health service stations, the per capita prescription quantity of outpatient service, employees' rewards and punishments, patient satisfaction survey, patient complaints and medical insurance deduction are regularly publicized to curb the phenomenon of "over-prescription" and promote the decline of per capita prescription quantity, thus reducing the burden on patients and improving patient satisfaction.
Second, deepen various health reforms and rely on them to survive and develop.
(1) Continue to deepen the reform of the personnel system and create a good employment environment. On the basis of competitive employment for middle-level cadres, according to the principles of two-way selection, competitive employment and merit-based employment, the number of personnel, posts and posts should be reasonably fixed, the post responsibilities should be clearly defined, the employment system for all departments and departments should be gradually implemented, the autonomy of department directors should be strengthened, and a benign employment mechanism should be established to make the talent team in our center more dynamic and competitive.
(two) continue to strengthen the hospital, the two levels of responsibility system. The center adheres to the responsibility system of department management, strengthens the position of department director, and is fully responsible for the administrative and medical management of the department. Pay special attention to the implementation of departmental rules and regulations, operational norms and labor discipline, and sign a comprehensive target responsibility letter at the hospital and department levels.
(3) Deepen the reform of distribution system and improve the internal assessment system of the center. On the basis of implementing a two-way evaluation system that allows the masses to evaluate everyone in the front line, assist departments and logistics administration, we will gradually establish a flexible and competitive assessment scheme and bonus distribution system, and adopt a bonus distribution scheme that is inclined to community health services, personnel and departments with outstanding contributions, and staff engaged in preventive health care. Work indicators, work quality, medical ethics, spiritual civilization construction and other tasks are refined and quantitatively decomposed into each department and every employee. At the same time, according to the assessment score, each employee's bonus will be cashed, and the distance will be appropriately extended to fully mobilize the enthusiasm, creativity and enthusiasm of the center staff for serving patients.
(four) the implementation of performance appraisal, reduce the burden on patients. In order to adapt to the ever-changing new situation, our center will timely cancel the management concept of calculating bonuses by economic assessment, implement workload accounting, and gradually strengthen and improve the management of the center. At the same time, actively reduce man-made waste, reduce costs and improve the economic benefits of the center. Through performance appraisal management, all departments actively carry out humanized service activities of service first and patient first, and strictly grasp the "three reasonableness" standards according to the condition while ensuring high-quality service for patients. Our center will also reduce the medical expenses of some elderly people, disabled people and poor families within the scope permitted by the policy, and strive to reduce the burden on patients and achieve good social benefits.
Third, strengthen spiritual civilization and moral construction.
(1) Improve the legal system and administer the hospital according to law. Seriously organize study and strictly implement relevant laws and regulations, actively carry out special work to control commercial bribery in the field of pharmaceutical purchase and sale, establish a long-term mechanism for rectifying the work of education, system and supervision, improve the legal system and strictly supervise, and put an end to the problem of red envelopes and kickbacks in our center from the source.
(2) Strengthen ideological education and professional ethics education for all employees. We will extensively carry out ideological education and professional ethics education that are loyal to their duties, love their jobs, forge ahead, and be willing to contribute, establish an industry fashion of saving lives, putting patients first, providing enthusiastic service, and practicing medicine in a civilized way, and strive to establish a new doctor-patient relationship that meets the requirements of the broad masses of the people. Through the in-depth development of the "Work Style Construction Year" activities, we will educate all employees to be responsible for their work, be enthusiastic about the people, and strive for perfection in technology. Strive to achieve "patient-centered", "treat patients as relatives", "think about patients' thoughts and worry about patients' urgency" and build a harmonious doctor-patient relationship.
Fourth, improve the echelon construction and enhance the competitiveness of the center.
(1) is committed to cultivating talents and constantly optimizing the talent structure. In 20021year, our center will continue to proceed from reality and strengthen personnel training. Promote on-the-job health technicians to constantly master new technologies, new knowledge and new theories. Advocate the concept of "lifelong learning" among medical staff, and encourage employees to actively participate in various forms of continuing education such as academic education and general medical training. Train general practitioners and community nurses according to the ratio of 100%, and earnestly implement the training plan of Chinese medicine for clinicians. At the same time, technical backbones are sent to tertiary hospitals for further study, so as to improve the professional level of medical staff in the center.