Why did the Health Road sign up that my identity information is incomplete and my ID card has expired but not expired? What happened?

The road to health is a talk service program of CCTV, which pays attention to the public's physical and mental health awareness and advocates a healthy life. In interactive programs, it is not comprehensive to express your identity information only through identity information or through the fact that your ID card has not expired. You should fill in your identity information according to the requirements of participating in the program.