1. The inquiry time is too early: the health certificate can only be inquired 7~ 10 days after the examination. Please be sure to check the health certificate in official website within the time limit.
2. Inconsistent query locations: health certificate is queried according to ID number. If the ID number provided does not match the ID number at the time of inspection, the query will also fail.
3. Website maintenance or update: Please check whether there is any network delay or failure, and try again later.
4. Inquiring about system failure: If you encounter system failure, you may not be able to inquire about health certificate information. Suggest telephone or online consultation.
5. It is also possible that the health certificate cannot be found because of data transmission problems or information input errors.
Physical examination items of health certificate
1, 2 ID cards and one-inch color photos of individuals bareheaded, pay the medical examination fee at the toll booth, get the medical examination form, paste the photos (the other one is a health certificate), and fill in the basic information such as name and gender.
2. Laboratory blood collection and stool anal swab test.
3. Routine physical examination of internal and external surgery.
4, X-ray chest X-ray.
5. Complete all physical examination items.
As can be seen from the above, the failure to find the health certificate may be due to reasons such as premature inquiry time, inconsistent inquiry location, website maintenance or update, data transmission problems in the inquiry system or information input errors.
Legal basis:
Regulations on health management in public places
Article 6
Business units shall be responsible for the health management of public places they operate, establish a health responsibility system, and conduct health knowledge training and assessment for employees.
Article 7
The legal representative or person in charge of a public place is the first person responsible for the health and safety of its business premises. Operators of public places shall set up health management departments or be equipped with full-time (part-time) health management personnel to be specifically responsible for health work in public places, and establish and improve health management systems and health management files.