Free refund of train tickets during Suzhou epidemic (can train tickets be refunded free of charge during sudden epidemic)

In view of sporadic cases and local epidemics in some parts of the country recently, in order to cooperate with local governments to implement epidemic prevention and control policies, reduce the flow of people, reduce travel risks and reduce crowd gathering, the railway department will quickly and substantially adjust the operation of passenger trains and introduce free refund measures for passenger train tickets.

Which tickets can be refunded free of charge?

A: Valid tickets for each train have been purchased before 0: 00 on March 65438+May 2022.

In other words, if your ticket was bought before 0: 00 on March 15, 2022 and you haven't picked it up, you can refund it!

How to get a free refund?

A: From now on, when passengers return valid train tickets purchased before 0: 00 on March 15, 2022 at stations, 12306 websites and other channels, no refund fee will be charged, and the purchase of railway travel insurance will be handled together with Internet booking.

Attachment: Exit Requirements of Suzhou Station

Suzhou Station, Suzhou North Station, Suzhou Park Station, Suzhou New Area Station, Yangcheng Lake Station, Kunshan South Station, Kunshan Station, Taicang Station, Changshu Station and Zhangjiagang Station: Passengers who enter Suzhou by railway passenger transport must hold a negative certificate of nucleic acid test within 48 hours, and cooperate with the temperature test, health code and travel card inspection. If you really need to enter our city, you must follow the requirements of Suzhou Epidemic Prevention and Control Notice No.62 in 2022.