Extended data:
1. Nurse-patient relationship refers to the interpersonal relationship established between nurses and patients in medical nursing practice. With the expansion of the scope and function of nursing practice, the active subject in the nurse-patient relationship contains more abundant contents.
One side of nurses can be nurses, nurses, head nurses or directors of nursing departments, while the other side of patients can be patients and their families, caregivers, guardians, units where patients work, and even the views of the media.
The ultimate goal of nurse-patient relationship is to relieve pain, maintain, restore and promote health and improve the quality of life.
Second, the principle of nurse-patient relationship:
1, treat patients with respect and equality;
2. compassionate;
3. Strengthen communication and mutual trust;
4. Strengthen business study and improve professional skills.
Third, nurse-patient conversation skills:
1. This language is easy to understand.
Language is the most basic and important tool for nurses to communicate with patients, and it is also an important medium to communicate the thoughts and feelings of patients and nurses. Therefore, the language used in communication should understand each other, and the words should be simple and clear, so as to avoid overly technical terms and omissions commonly used in hospitals. For example, to prevent pressure ulcers, it is necessary to explain to patients and their families that pressure ulcers are caused by long-term pressure on a certain part of the body and poor blood supply, which leads to tissue ischemia and malnutrition in the compressed part. So always turn over and massage the pressed parts, otherwise pressure sores will occur. Nurses should try to turn some medical terms into popular language for easy understanding and acceptance.
2. Use polite language and respect the patient's personality.
Serving patients is a nurse's bounden duty. It is the patient's right to seek service. Some nurses lack basic manners and hurt patients. For example, when some nurses call a patient for treatment, they directly call the bed number, which will hurt the patient. Therefore, using polite language will reduce disputes in nurse-patient communication.
Use comforting language
Comfort language can help patients build confidence in overcoming diseases and reduce anxiety and fear. For patients with no obvious curative effect, encouraging language can be used. In this way, patients get understanding and comfort from language and feel safe.
Step 4 focus on science
It requires seeking truth from facts in language, well-founded understanding of the disease and judgment of the condition, and reasonable answers to questions raised by patients. Otherwise, patients will be disappointed and lose trust in medical staff.
5. The language should be targeted
Different communication skills should be adopted for targeted language according to individual differences of patients. Such as age, sex, occupation, education level, social, family and cultural background. The language of the elderly should not be nagging, but respect; It should be the humor of young people; Children can be exaggerated and lively; For critically ill patients, the language should be refined, quiet and peaceful; For patients with chronic diseases, language should be encouraged and more support should be given.