What exactly does a Ping An insurance assessor do?

For claims, when the insured or his property has an insurance accident, the claims Commissioner of the insurance company will conduct a survey and then verify the claims to see if the claims can be made and how much.

Specific work content:

1. Investigate and collect evidence, collect, sort out, review survey and damage assessment data;

2. After receiving the notice of survey and loss determination, organize customers and relevant personnel to conduct on-site survey and evidence collection to verify the loss of insurance accidents;

3. Meet with customers, check and determine the validity of property rights, find records of police and hospitals, and determine responsibilities;

4. Check the claim form and other records, determine the scope of insurance liability, and make compensation adjustment for all claims and agency claims within the scope of duties;

5. Explain the claim conclusion to customers and agents reasonably, and deal with customers' opinions on survey and damage assessment and claim feedback;

6. Filing claims documents, establishing and maintaining claims business database and customer risk files, analyzing customer risk distribution, and putting forward risk management countermeasures to ensure that claims information data is true and accurate;

7. Study the policies, management systems and practical processes related to claims, and put forward suggestions for drafting and revision, so as to continuously improve the quality and efficiency of claims.

Extended data:

Insurance adjusters generally need to practice at the counter or related service positions for about half a year before they can arrive at their posts. After engaging in claims settlement, it is divided into reporting, preliminary examination, handling, investigation and post-audit according to specific links.

Since 20 1 1, insurance companies have mainly adopted the methods of open recruitment and centralized recruitment of college students, and generally can take up their posts without special professional certificates.

Those who have been engaged in the post of claim counter at the grassroots level for more than 2 years can apply for the professional qualification examination for nuclear personnel organized by various companies, and obtain the qualification of primary nuclear claim adjuster after passing the examination. After 4 years, you can apply for intermediate applicants (included in the national economic professional and technical qualification examination system). In principle, senior loss adjusters need to report to the Head Office for approval.

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