Personal summary reference of dentists 1
Over the past year, I have been conscientious and diligent. I have never taken a day off for personal reasons and devoted myself to all the work of stomatology. Assist the director to complete the business management of the ward and supervise the implementation of daily rules and regulations; Assist three professors in the ward to complete various operations; Handle in-hospital consultation in time. Whenever there is an emergency consultation or the doctor on duty reports the ward emergency, I always rush to the front line of the clinic, and my efforts have been affirmed by the leaders. This is the result of the care and support of the medical quality management department and the leaders of stomatology. Without the trust of leaders, it is impossible to carry out the work well. Without the trust of leaders, there is no opportunity to exercise. After the current chief resident works, I will work in the oral and maxillofacial head and neck surgery clinic, and my main responsibilities are the daily work of the oral surgery clinic, including tooth extraction and small and medium alveolar surgery. I will live up to the hope of the leaders, apply the skills gained in general hospital work to new jobs, make clinical work more detailed and specific, and better serve departments and patients.
First, adhere to the construction of professional ethics and constantly improve the quality of service.
1. Strengthen ideological education and improve employees' medical ethics. Through the combination of universal education and key education, positive education and negative exposure, regular education and special education, theoretical education and solving practical problems, the medical ethics of employees have been continuously improved. This year, more than 2,000 ideological and political studies were conducted in various departments, which laid a solid theoretical foundation for the moral construction of departments.
3. Establish and improve the supervision network.
By distributing questionnaires to patients, inviting social obligation supervisors to assist departments to carry out professional ethics construction, and distributing multiple questionnaires, the construction of medical ethics has been truly implemented and the satisfaction rate has been achieved. * * * received a letter of commendation from the patient this year.
3. Implement the "two openness" and enhance transparency.
Strictly implement the system of listing service and doctor-patient contact book stipulated by the hospital, check the contact book regularly, give a timely reply to the opinions and suggestions put forward by patients, and always accept the supervision of the masses, which is well received by patients.
4. Implement and improve the system and strengthen management.
Strictly implement the "Prohibition of Health Technicians" issued by the management center and several regulations on the construction of professional ethics in the health system (eight must's and ten must's), actively respond to the hospital activities without holidays organized by the hospital, and ensure that no illegal and disciplinary phenomena such as accepting red envelopes occur throughout the year, and win the honorary title of "Excellent Basic Unit for Building a Clean and Honest Party Style".
Second, adhere to rejuvenating the country through science and education and constantly improve the quality of medical care.
Establishment of quality control network.
Under the leadership of the hospital quality control team, the outpatient department formulates and implements the quality control plan of the department. Regularly use class meetings to organize employees to discuss and evaluate the management system and medical defects, put forward rectification opinions, formulate rectification measures and implement them. The outpatient department has strengthened the responsibility system of the first-time doctor, and the outpatient doctor can make a reasonable examination according to the needs of the disease, use drugs rationally, and carefully write the outpatient medical records. Strive to provide convenient and efficient medical services for patients; Reasonable scheduling, equipped with sufficient medical force; Formulating the medical treatment process and hanging it in an eye-catching position has achieved the purpose of simplifying medical treatment procedures and shortening waiting time, which greatly facilitates patients.
Strive to improve the professional quality of medical staff.
(1) Organize medical staff to arrange business study every two weeks. Teaching by department directors or senior doctors, combining with the characteristics of departments, carrying out case discussions with theory and practice, learning from each other, and implementing the system of "two notes", that is, lecture notes and self-study notes, which are checked once every quarter, and the average staff notes reach more than 10,000 words in-.
(2) recommend the business backbone to the hospital for further study in a planned way. This year, the out-patient department * * * sent staff to go out for further study, strictly implemented the knowledge sharing system stipulated by the hospital, and extensively communicated with colleagues on new knowledge, new theories and new progress learned from going out;
(3) Encourage and support employees in this department to apply for various adult education. This year, two people got their undergraduate degrees. At present, the outpatient personnel structure includes college students, junior college students, intermediate experts, senior people, intermediate people, assistants and staff-level people.
(4) Encourage employees to sum up clinical experience and actively write academic papers. In 2000, the outpatient department published papers in provincial journals and achieved various results in the community. It has played a positive role in improving the overall quality of employees.
3. Accelerate the renewal of medical equipment and improve medical competitiveness.
In order to improve the medical quality and meet the growing medical needs of the people, with the strong support of the hospital, the outpatient department has newly purchased advanced medical equipment worth more than 10,000 yuan, such as pre-vacuum pressure steam sterilizer, ultrasonic cleaner, mobile phone oiler, sterilization bag packaging machine, ultrasonic sandblasting cleaner, microcomputer root canal measuring instrument, computer rehabilitation therapeutic instrument, universal therapeutic instrument and fetal heart monitor, which greatly promoted the improvement of diagnosis and treatment level and brought good social and economic benefits.
Personal reference summary of dentists II
Over the past year, under the leadership of the Health Bureau and the Health Supervision Office, all aspects of dental outpatient service have developed steadily, the outpatient service has further developed into standardization and institutionalization, and the professional quality has been further improved. A year has passed, and now I will make a summary of my work.
Over the past year, the clinical diagnosis and treatment skills of outpatient doctors have improved significantly. On the basis of the level of specialist diagnosis and treatment, combined with the clinical practice of stomatology, learn new technologies. Attend many oral conferences and trainings inside and outside the province within one year to learn about the new technology and experience of stomatology. Ask superior experts to guide the outpatient work and continuously improve the technical level of outpatient service.
Strict management has always been the focus of outpatient work. Since the establishment of the clinic, the principle of one person, one machine, one disinfection set of disposable instruments has been strictly implemented, and the implementation rate has reached 100%. Disposable garbage is burned once a day, indoor ultraviolet disinfection is carried out every day, and strict instrument sterilization principle is adopted. Meticulous work, Excellence, standardized and strict service, strict treatment. The medical dispute rate is 0%. Ensuring medical safety has always been our unremitting pursuit.
We advocate the concept of loving teeth, take relieving patients' diseases as our own responsibility, and serve the people wholeheartedly. Our clinic adheres to the principle of seeking truth from facts, lists the price list and corresponding materials in detail, and truly achieves low prices. Any treatment is genuine and will never be inferior. It is our duty to do our best to alleviate the pain of patients. The outpatient department insisted on regular follow-up, and the patient satisfaction rate reached 97%.
1. The partition of disinfection room is not detailed enough, and the details of disinfection area need to be strengthened.
2. The technical level should be continuously improved.
3. Insufficient publicity on tooth protection.
Under the leadership and supervision of the superior health department, we should firmly establish the patient-centered concept, truly achieve humanized service, improve the technical level again, further develop departments, and strive for the medical cause and people's physical and mental health.
Personal reference summary of dentists 3
A, staff must maintain the image and interests of the clinic, and shall not have any words and deeds that damage the image and interests of the clinic, and offenders will be fined 100 yuan.
Second, every patient treated in this clinic should write a standardized and detailed medical record, not simply do it. If the patient has different opinions, it must be recorded in the medical record. For some treatment contents, patients need to sign a "treatment consent" to avoid disputes in the future.
Third, the doctor must keep the appointment time with the patient, and it is absolutely not allowed to make an appointment without the doctor in place. If it does happen, the interests of the clinic should be the most important.
Four, a comprehensive examination of the patient's oral condition, not limited by the patient's chief complaint.
5. Before seeing a doctor, ask the patient if he has any diseases such as heart disease, diabetes and hypertension. Treat him within the controllable range. If in doubt, he must consult the supervisor. Before injecting anesthetic, ask the patient if he has a history of allergies.
Six, formulate a detailed treatment plan, clearly and comprehensively explain to patients, to ensure that patients fully understand and agree, and never start treatment without the consent of patients. Seven, before each step of operation, patients must be reminded of possible symptoms and feelings, and treated in strict accordance with the operating standards and procedures of various treatments to prevent medical accidents and errors.
Eight, all treatments must ensure that the patient is painless, or reduce the pain to a minimum. Pay special attention to the treatment of children, even if the parents of sick children ask, they should politely refuse.
Nine, if you leave the chair temporarily during the treatment, you need to explain the situation to the patient and pay attention to turn off the lighting of the chair. Ten, in the process of treatment can introduce the general knowledge of diseases and oral health care knowledge to patients.
Eleven, patients should carefully ask about the ` reaction after treatment and patiently explain the related symptoms, indicating the next treatment plan. Twelve, after treatment, the blood, saliva and impression materials around the patient's mouth must be cleaned, and the matters needing attention after treatment, as well as possible symptoms and treatment methods, make an appointment and remind the patient to leave his phone number, adjust the chair seat to make the patient leave the chair seat.
Thirteen, the charging standard of the treatment content should accurately inform the patient, and assist the patient to make a payment plan, requiring a one-time down payment, and special care can be taken under special circumstances. Fourteen, keep indoor and their respective work areas clean and tidy. No littering. Put the used plate into the disinfection room, carefully pick up the first items such as needle rotation, needle expanding and cleaning, and put them into the special cylinder. It is forbidden to pile up on the counter and work area.
Fifteen, take good care of outpatient equipment and facilities, equipment, instruments and various items and materials must be put back in a fixed position after use, daily inspection, supplement at any time, timely replacement.
Sixteen, outpatient service all equipment, instruments, must be checked every day, refueling, maintenance, and regular inventory, to prevent damage or loss. In violation of regulations or man-made damage to equipment and facilities, compensation shall be made according to losses.
17. No one may introduce and refer patients to other units without permission for any reason. It is strictly forbidden to collect fees without permission, and it is strictly forbidden to take or use all items in the clinic without permission. If necessary, it must be approved by the supervisor, and offenders will be dealt with severely.
Eighteen, strict economy, to avoid the waste and loss of all kinds of materials, equipment, etc. Save water and electricity, turn off the lights, especially after work at noon, and reduce expenses.
Personal reference summary of dentists 4
-The Department of Stomatology of the Second Affiliated Hospital of College is a group full of vigor, courage and dedication. With the vigorous development of the new inpatient building, we have worked hard for another year. In this year, we never forget the purpose of "patient-centered", meet the needs of every surgical patient with our love, enthusiasm and sincerity, strive to achieve "social satisfaction, patient satisfaction and self-satisfaction", and put the work style of saving lives through the whole process of medical work. Under the leadership of the hospital, with the close cooperation and support of all departments, all the medical staff paid close attention to the implementation, earnestly implemented and made unremitting efforts, successfully completed the target plan formulated at the beginning of the year, and achieved a double harvest of social and economic benefits.
First, create departmental culture and build team spirit.
Actively respond to the call of the hospital, the department insisted on organizing medical staff to seriously study medical laws and regulations, hospital rules and regulations, accept all kinds of medical ethics education such as love their jobs and dedication, and have discussion records. Adhere to the patient-centered and quality-centered medical service concept, adapt to the new situation of health reform and social development, actively participate in various political activities, take serving the people and contributing to society as the purpose, take patient satisfaction as the standard, and serve the people wholeheartedly. Actively participate in various social welfare activities and do practical things for the people. Organize "science, technology, culture and health" activities to go to the countryside to provide free free clinics and physical examinations for wealthy people. Love contributes to society and adds luster to the department.
Second, take patients as the center and strive for first-class quality service.
In daily work, medical staff always keep in mind the service tenet of "patient-centered", put themselves in the patient's shoes and start from the perspective of "if I am a patient". Receive every surgical patient, do a good job of every patient and care for every patient. When patients are admitted to the hospital, medical staff warmly welcome them at the door, introduce themselves, do a good job of appeasement, strengthen communication with patients, reduce patients' fear of unfamiliar environment and enhance patients' confidence in surgical treatment. Department directors often ask colleagues about their work skills, attitudes and patients' requirements, attach importance to patients' opinions and suggestions and solve them in time.
Third, standardize the overall medical care and strive for first-class management.
Good management is the basis and premise of quality service. In order to make the management more standardized and professional, we insist on planning every week and summarizing every month. Establish and improve the service object, and consciously accept the supervision of the illness and society. In-depth development of holistic nursing, giving full play to the subjective initiative of responsible doctors, especially strengthening intraoperative nursing, postoperative guidance, implementation of medical measures, and satisfaction survey of doctors in departments have greatly enhanced doctors' sense of responsibility. In order to make holistic medical care more perfect, our department organized all doctors to learn the relevant knowledge of holistic medical care and new theories such as humanized treatment, evidence-based treatment and comfortable treatment. Strictly implement the check system and medical operation procedures, without mistakes and accidents. Strictly implement, manage and monitor disinfection, sterilization and isolation measures. Pay close attention to the aseptic technical operation of medical staff and inject one person, one needle, one tube and one towel.
Fourth, improve the quality of doctors and train first-class talents.
With the continuous progress and development of society, we deeply realize that comprehensively improving the comprehensive quality of medical staff is an important link in the development of departments. Strive to cultivate a team with high cultural quality, good professional ethics and excellent professional skills. First of all, through continuous learning, improve the theoretical level of medical specialty, so as to carry out business study every month, conduct operation assessment and "three basics" theoretical examination every quarter. Moreover, in order to raise their cultural level to a higher level, medical staff actively signed up for various trainings, from which their way of thinking and manners were obviously improved imperceptibly.
While tasting success, we should also clearly see the shortcomings: be bold and innovative in management consciousness and persevere; In the aspect of humanized medical care, the visit of surgical patients and health education are still a mere formality; There are still a few comrades who are indifferent to the implementation of rules and regulations; There are not many projects of thesis writing and medical research; Especially in the service attitude and patient satisfaction, it is still obviously insufficient.
The demand of patients is the scope of our service, the satisfaction of patients is the standard of our service, the touch of patients is the goal we pursue, and the quality service is endless. We will constantly sum up experience and study hard to make the service more emotional and humanized, and climb a new level for the hospital's service level.
Personal summary references of dentists 5
Since I was transferred to the office this year, I have always adhered to the working philosophy of "obeying the leadership arrangement, sticking to the clinical front line and treating patients with heart", doing my duty, never taking a day off, and serving patients wholeheartedly every day. Since the patients have chosen our hospital, the leaders believe in my ability, and my colleagues in the hospital are willing to cooperate with my work, I will work at my best, which is worthy of everyone's trust and the identity of my office director. Conscientiously do everything you do, regard the hospital as your home, the patients as your relatives, and your colleagues as your brothers. It is with this ideological awareness that I can successfully complete my task in this year's work.
First, strictly abide by the discipline of the hospital and drive the working atmosphere of the hospital by yourself.
At the beginning of this year, I was promoted to office director by the hospital. To my surprise, I got the unanimous consent of all the people in the hospital. No one thinks that I am not qualified to sit in this position, and everyone is very cooperative with my work. I also work hard for my work instructions without saying anything. As a director, I naturally want to be a good example. This year, I was the first to come to work in the hospital every day. Except for the staff on duty at night, I am the last one to get off work every day, just to see two more patients. After all, the whole hospital knows that unless it is a serious illness, it is impossible to hang up on me. Saving lives is a big event, so naturally you can't miss a minute. I remember it was in the evening of this year that I was going to get off work. When I was dressed in casual clothes and ready to go home, a couple rushed into the hospital with their children in their arms, saying that the children had asthma and had been in a coma for half an hour. I immediately went back to the office to meet them. After giving them medicine, the children woke up in less than ten minutes, and the nurses present applauded my professional behavior.
Second, be down-to-earth and do your job well.
As the director of the office, I not only need to finish the work of treating patients in the hospital, but also need to revise and write the code of conduct for doctors in the hospital with my colleagues in the office and make a bulletin board for outstanding employees every month. I will communicate closely with my colleagues in all departments of the hospital, do some publicity work for the hospital, maintain the image of the hospital, prevent all news that is bad for the reputation of the hospital from spreading, and accept feedback from all units of the hospital. And record it, and then decide whether to improve the uniform of the hospital through consultation with colleagues in the office, so as to ensure that everyone in the hospital can work comfortably and serve patients in a better state.
3. Looking ahead, put forward requirements for the work in 20-20 10.
Now that I have stood in the hospital's higher vocational college, I will carry this banner and make some achievements so that leaders will not regret their decision. I will keep asking myself not to pursue my best self in the coming year, just to see my better self, and my work performance is getting better every year. In the coming year, I will try my best to cooperate with my colleagues. I can't always let them cooperate with me and create a harmonious and friendly office working environment with my colleagues.
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