1 trick: know yourself and know yourself.
Which garage should I choose to repair my car?
You must choose a reliable garage to repair the car. The main reliability indicators are quality (technical level and service quality), price, scale (reliability, after-sales service and warranty period) and claim.
Generally, there is no room for bargaining in large repair shops. Although a big factory does not mean that it is good in all aspects, at least it has certain guarantee in scale and technical strength. Although roadside shops are cheap, it is often difficult to solve problems once they appear. So you still have to choose a regular garage. Although the charge is a little more than that of roadside shops, it will bring very safe and long-term quality commitment to car owners, which is very worthwhile.
The second measure: attack far and defend near.
How about an appointment for maintenance? Booking maintenance by telephone and online can not only save maintenance time, but also feel like the first customer.
When you make an appointment with the repair shop for maintenance work, you must describe the fault of the car as clearly as possible in order to get the guidance of the technicians of the repair shop. Through the communication with the business personnel of the repair shop, we can not only understand the quality of the employees in the repair shop, but also understand the technical level of the maintenance technicians in the factory: an excellent maintenance technician should take pains to ask about the fault in great detail, because only in this way can it be beneficial to judge the cause of the fault.
On the contrary, the accuracy of fault handling of perfunctory and hasty communication is questionable.
Step 3: Know it like the back of your hand.
What if the car is not repaired first? Before you send it for repair, you must first adjust your mentality. Generally, when there is something wrong with your car, it will affect your mood more or less. Unhealthy emotions will affect your judgment, especially when you are repairing the car.
In addition, you must know the basic technical conditions of your car before sending it for repair, such as what brand of fuel, engine oil, antifreeze and your driving and vehicle driving characteristics.
Step 4: Get ready.
What if I can't get the car that day? It is best for the owner and the repair shop to confirm and record the mileage when the vehicle enters the factory, the approximate position of the gasoline meter pointer, the appearance of the vehicle, the spare tire and tools. The valuables in the car must be taken away to avoid disputes.
Step 5: Listen to all directions.
Does the new car have to go to the designated maintenance station?
Generally speaking, after buying a new car, manufacturers will recommend some 4S special maintenance stations. Because these repair stations are brand professional service stations, the hardware facilities are really good and the accessories are original. These are one of the reasons for choosing 4S maintenance station. But the more important reason is that the new owner's manual stipulates that if the owner does not go to the maintenance station designated by the manufacturer for maintenance during the warranty period, it will be regarded as an automatic waiver of the warranty claim right.
So if your car is not within the warranty period, you must go to the 4S shop designated by the manufacturer for routine maintenance, and the maintenance should be the same, so as not to become the handle of the manufacturer's exemption after problems occur.
However, the after-sales service stations authorized by manufacturers are also good or bad. Therefore, when we come to a maintenance station, it is more mature not to do business with it immediately, but to calm down and sit in the rest area to have a closer look and listen.
It is mainly to observe the communication between other car owners and maintenance stations, or to obtain necessary information through other customers.
In addition, the key parts of the car repair must use the original parts. No matter what accessories are used, they must be indicated on the maintenance certificate after the completion of the repair shop.