What is the cold workplace knowledge in life (Part I) code 1
Even if you answer an ordinary phone call, you should reply to the other party quickly with a sweet voice! When you pick up the phone, you should always remember to say hello. A pleasant greeting often makes communication smoother. Don't forget to say "thank you" at the end of the call.
It is important to keep your professional attitude and image forever!
Code 2
Avoid noise and interference! Whenever you talk, answer the phone or do other things, you should control your voice!
You should pay attention to the fact that the sound will seriously affect the office environment, and be careful that casual actions will affect the attitude of colleagues around you!
Code 3
Never talk and laugh loudly with your mouth full. These are considered unprofessional behaviors in the workplace.
Don't underestimate table manners, it can reveal a person's true character.
Code 4
Eat at the lunch time stipulated by the company. If there are colleagues or clients in your office, you'd better not eat at your desk. Although it is your freedom to eat when and where, if there is nothing urgent at the appointed lunch time, you'd better have dinner with your colleagues and exchange ideas by the way. Otherwise, everyone comes back from dinner and you eat out. Once someone asks for you or a customer calls, there will be an embarrassing situation. Remember, your success depends on the image you set for yourself!
Code 5
Don't bring some personal bad habits and subconscious actions to the workplace! You may not agree with many personal habits, such as biting your nails and picking your nose. But the office is a public place, and these indecent behaviors often make your professional image greatly discounted.
Get rid of those annoying bad habits! Try not to throw your face in public.
Code 6
To avoid habitual procrastination, it is very important to behave well at work!
Remember, procrastination will affect your interpersonal relationship, and it is more likely that you will miss the opportunity of career development!
Code 7
In the workplace, try to avoid talking and sharing topics about your career ambitions and goals! Such a topic will make colleagues and companies doubt your professional loyalty and affect your development prospects. Besides, there are many taboo topics in the workplace, including personal privacy, religion, health and other topics. Don't confuse work with personal life, be clear about the boundaries between them.
Pay attention to your language and stay away from taboo topics, so your work will be easier and easier.
Code 8
As the saying goes, "Sit with posture, stand with posture!" Good sitting posture will also enhance your confidence! Imagine, will your colleagues leave a good impression on a man sitting in front of a computer, with his neck narrowed and his waist hunched?
Yes, self-confidence determines a person's success or failure.
What is the cold workplace knowledge in life (Part II) 1, the etiquette of greeting in the office
1. In the office, no matter you are a colleague or a boss, you should take the initiative to greet people who pass by your desk.
It is very impolite to see someone passing by without saying hello. As for your colleagues and people you are familiar with, you should keep a polite and kind attitude. Say hello whether you enter the company in the morning, take a lunch break or leave the company at night. Never comes and goes without a trace.
2. When the elevator meets the boss, it should take the initiative to say hello. It is not advisable to dodge or pretend not to see it. If you are alone in the elevator with your boss, you can also talk about some ordinary things or simply say hello. In case his reaction is cold or indifferent, then we just need to say hello politely in the future. It's best not to talk business with the boss in the elevator, so as not to be annoying. In a crowded elevator, if no one is talking, it's best not to talk. If a colleague greets you or meets your eyes, you should nod, smile and even respond. Turning a blind eye is the most important thing. The boss greets you, and your polite answer is, Boss Pan, yes, sir.
When you leave the office, you should remember to report to the supervisor and ask if there are any orders before you leave. Be polite and considerate to the boss. If you are close to him, stand still and say hello. Colleagues who are generally familiar with each other can greet each other in a way that they know and like each other.
4. Colleagues can call each other by their first names if they are very familiar with each other or get permission from each other, but in any case, they should not call each other nicknames or nicknames in the workplace, such as handsome guys, beautiful women or Mr. Nice guy. Because these addresses contain jokes, it will make people feel indecent, and you should not use disgusting words to address others in the workplace, such as dear, boss and so on.
When someone greets you, you should respond immediately. Even if you are answering the phone, put it down and tell him where you live to answer the phone and come later. Don't leave it to explain afterwards, so as not to increase confusion and misunderstanding.
6. When sitting in the office, if someone comes in, should you stand up? When do you have to stand up?
You should stand up when the following people come in:
When customers, both men and women, come in;
A leader with a higher position than you;
A female supervisor in your position. But if she often comes in and out of your office because of work needs, that's another matter;
When a woman happens to come in and out of the meeting room during the meeting, only the men sitting next to her, especially the men on the left, have to compete to serve her and help pull the chair away, and the men in other seats can still sit;
When the distinguished guests leave, no matter whether they are men or women, they should not leave alone, but should be accompanied and respectfully bid farewell.
What are the cold workplace knowledge in life (Part III) 1. When the boss assigns tasks, he should ask clearly on the spot.
You can express your understanding first and ask the boss if this understanding is correct, and then you can start the task. If you don't make it clear at first, asking this question later will take up the boss's time and will be labeled as bad by the boss. -Preference principle, golden thinking circle
2. Keep in sync with the boss at any time.
Many people in the workplace will ignore the importance of synchronous progress. As long as the boss doesn't ask, don't say it, and synchronize the work progress with the boss at any time, because:
(1) The business environment is constantly changing, and managers need to grasp the latest information in time to make decisions; -Systematic thinking
(2) Managers will give more resources and challenges to those who are not easy to fall off the chain; -Matthew effect
(3) Managers need to be in a state-if the top management suddenly asks your boss about the progress of something, he can't answer; Or maybe everyone else knows that your boss is still in the dark after the exception, and you know the consequences. principle of reciprocity
The specific approach is:
(1) Daily work should be qualitative before quantitative. Communicate with the boss at first to see if the direction is right, and communicate with the boss how much work has been completed in the middle. Then report the work results and suggestions for improvement.
(2) special circumstances have news to report immediately, report at any time.
3. Follow up the work.
To carry out more difficult projects, the practice of ordinary employees is to procrastinate and wait for things to happen. It is common to lose order and chain. As a result, the boss made a series of rules, imposed them on you and taught you to do things.
Excellent employees take the initiative to follow up, forcing things to happen, being in an orderly state and doing things relatively freely. A company is a system. If you don't work hard to make things as you wish, things will almost go wrong, because others will compete for the resources of the system. -Systematic thinking
4. Work and life are separated and work and life are balanced.
It is a professional performance not to bring bad work emotions out of life and negative emotions into work. A company is a place to work. Once an individual is labeled as bad, it is difficult to change this impression. No one likes to work with people who often have negative emotions.
For the company system, the negative emotion of employees is a bad inflow factor, which affects the connection between people, and finally this influence will return to employees like a boomerang. -The principle of systematic thinking and preference
What are the cold workplace knowledge in life (Chapter 4) 1. 24 hours a day, most of the time is related to work. If you can't face the work with a good attitude, life will be a kind of torture.
The company's resources are always limited. Crying children have milk to eat, they should dare to ask the company for resources and learn to win the support of leaders and colleagues. Don't just want to be a good person, think about doing things well.
Not only do it well, but also let others know that you have done it well. It is not a show, but an important ability to actively and appropriately display one's works.
4. Career development, don't just pursue vertical upgrade, but also learn to expand horizontally. Even if your position and level have not changed, you can add value to yourself through horizontal expansion, actively strive for new tasks, challenges, goals and environments, and gain new experience.
Keep doing small things, and the boss will give you more important things. Sorry, the real workplace is not always like this. Every company has many small things, and someone has to do them. If you are satisfied with doing them for a long time, you may continue to do them. Actively and constantly strive for more important things to do for yourself.
6. There is no stable job, only stable ability to grow. Startups, large enterprises, state-owned enterprises, central enterprises, foreign enterprises, institutions and government departments are all unstable.
7. Learn to obey and execute. Many times, it's not that the leaders can't think of the ideas you can think of, but that many times the ideas are really not that valuable. You should understand the difference between "want to do", "can do" and "can do".
8. The office politics you hate also has its rationality. Management positions in the company are always scarce resources, and those who can win in complex office politics have also proved their ability to survive and coordinate under pressure.
9. You must learn to take credit for meritorious service. Working hard for a year, reporting at the end of the year is actually deceiving yourself. Don't think that the boss watches everything you do. The boss is not so idle, especially in big companies.
10. Face is worthless, especially your face, especially when your ability is insufficient.
1 1. Please win the trust of your colleagues with practical actions and achievements, and don't talk big.
12. Many seniors told us that the company's work, whether it's yours or mine, your department's or mine, can get better growth by doing more, especially in startup companies. That's true, but only if you do your work well first, and then help others share it. Otherwise, you will not only be stupid, but also make things worse.
13. People without ambition will not have much room for improvement. But don't write your ambition on your face or talk about it.
14. In the company, no matter how selfish you are, you should learn to package it with tall rhetoric. Believe it or not, don't take stupidity as sincerity.
15. Well done, not necessarily promoted. To learn to show yourself actively, you must first be seen before you can be recognized. You can't wait for the opportunity, but take the initiative to fight for it.
16. When you join a team, others have no obligation to integrate into your system, but you have the obligation to actively understand your colleagues and integrate into the team. The sooner you join the team, the better for you to carry out your work. The first three months are the key.
17. Eat more with colleagues and participate in group activities. It is very important to have frequent informal communication among members of an organization. Talking about family life, what sports you like, what dramas you are chasing recently, and what's new can make everyone know each other more stereoscopically in a relaxed atmosphere and improve the sense of integration of each member.
18. No matter which company you are in, you'd better know who decides whether you will stay or not, who decides your salary and who will give you a performance appraisal.
19. Never borrow money from colleagues. The relationship between colleagues is passive. Joining the company will inevitably have something to do with everyone. After a long time, you may just become more and more familiar, but it doesn't mean that your personal relationship is good enough to borrow money. Don't let a simple colleague relationship go bad. If you need to borrow something urgently when going out for dinner or business trip, you should return it as soon as possible.
20. The work is assigned by the leaders, and the ability is their own. Don't work according to the standard of completing the task, but work with the mentality of gaining a skill and increasing your knowledge, so that you will find that you are studying with your salary, not only growing faster, but also being happier.
What are the cold workplace knowledge in life (Chapter 5) 5. Give others multiple-choice questions instead of questions.
Especially for the boss. The choice of multiple-choice questions is the result of thinking, which shows that it focuses on the problem and guides thinking, while answering questions is equivalent to throwing "monkeys" directly to others, and no one likes it. -Preference principle
6. Take the initiative to learn, challenge and grow at work.
Old fritters often have the mentality of "how much money to give and how many things to do". Who will lose in the end? Think about what you can take with you when you leave the company.
Learning at work, the company is equivalent to a place to spend money on learning. Learn as much as you can. If you have an idea, you can borrow the company's resources to quickly verify it, and gradually broaden your personal ability and wait for the critical point to break out. -Compound interest mode
7. The formula of ability is mentality × communication × skill.
Working under high pressure without collapse is a competitive advantage, and this ability can be cultivated, and mentality is an indispensable factor in the value of ability.
The task given by the boss may be in deep water, but it is still in shallow water, so it won't work? Ability is not just what skills you know, "gentlemen are different, but they are good at fake things." Mobilizing others to help complete the task through communication is also the embodiment of personal ability. The boss only pays attention to the results, and the contacts can be used more and more vividly. -Deliberate practice and the principle of reciprocity
8. When you meet different viewpoints and opinions, you should find them interesting first, and don't rush to fight for right or wrong.
Let's assume that this viewpoint and view must be useful to ourselves, and then analyze the possible shortcomings of this viewpoint and view and improve it. Many differences are actually just different cognitive disputes, and there is no result. -Green light thinking
9. 1 minute explain the essence of your point of view.
Express opinions and conclusions first, time permitting, supplemented by clear logic and concrete facts. Everyone's time is precious. No one likes a long speech but can't get to the point. In order to ensure the effective use of the interviewee's time, we should learn to compress our opinions within 1 minute. To do this, we must first say the conclusion and then say the reasons.
In this era, the ability to quickly see the essence is also a resource that many people pursue and can be exchanged with others as a resource. -golden thinking circle, systematic thinking and golden pyramid principle
10, get things right the first time.
"The victorious soldiers win first and then fight for victory, and the defeated soldiers fight for victory first after the war". Collect enough facts to improve the quality of decision. Try to make 2-3 such excellent cases, others will remember you, and more resources will lean towards you in the future. -Safe space, Matthew effect
1 1. Actively help colleagues solve problems.
If you can help your colleagues solve problems without affecting others' work progress, and make them owe you a favor, you will find that more people will come to you with information, resources and ability. (three values of connection: emotion, information/resources and ability)
Increase the stock of personal bank accounts, which can be used at critical times. -the principle of reciprocity, Matthew effect
12, wrong reflection and summary.
There is a set of assumptions behind every action, and the result is wrong. There must be something wrong with the assumption of action or the logic in the middle. Reflection can constantly revise assumptions, cover previous wrong cognition with new cognition, and form concrete action reinforcement. Deliberately practicing with constantly revised cognitive habits is the truth of the 10,000-hour law. -Deliberate practice
Finally, share the findings of the former vice president of the company on four levels of personal character and ability training, and think about which level you are at now.