Relevant surveys show that only 5 1% of people over 60 use electronic payment. This means that half of the elderly will not use electronic payment. The aging process is accelerating, solving the problem that the elderly are afraid to use, can't use and can't use smart technology, coordinating the development of science and technology with the aging society, helping the elderly to integrate into the digital age, and enjoying the "digital dividend" has become a "required question".
Internet and smart phones can bring rich mobile life to the elderly, but they are also accompanied by obstacles. The management mode of "no bus without health code" and "no shopping mall without health code" brings convenience to most people, but also makes some elderly people "targeted" because they can't use smart devices on buses.
The General Office of the State Council issued the "Implementation Plan on Effectively Solving the Difficulties of the Elderly in Using Intelligent Technology", and put forward specific solutions to the high-frequency problems and service scenarios involved in the daily life of the elderly, such as travel, medical treatment, consumption, entertainment and work.
? The Ministry of Industry and Information Technology launched a one-year campaign to adapt Internet applications to aging, and optimized and transformed the online apps closely related to the elderly to meet the needs of the elderly.
? The China Banking and Insurance Regulatory Commission also issued a circular, requiring banks and insurance institutions to effectively solve the difficulties of the elderly in using smart technology, and to retain and improve traditional financial services. While improving the new convenient online service mode, the traditional service window and service facilities are kept. Let more elderly people keep pace with the times.
? Seven departments, including the Ministry of Transport, issued the "Notice on Effectively Solving the Difficulties of the Elderly in Using Intelligent Technology to Facilitate their Daily Traffic Travel", which put forward specific requirements in terms of improving the "health code" inspection service in the transportation field, facilitating the elderly to take public transport, optimizing the taxi travel service for the elderly, and improving the quality of manual service in passenger stations. Conditional areas encourage the elderly to take urban public transport with ID cards, old-age cards, social security cards and other documents.
? Medical institutions set up green channels to provide convenient services such as registration and medical treatment for the elderly.
? It is required that the "health code" should not be used as the only certificate for people to pass. For the elderly and other groups, alternative measures can be taken, such as registering with valid identity documents, passing through with paper documents, and showing a "traffic travel card" as a supplementary travel document.
Social civilization and the progress of the times should not be wronged by the elderly, and they should not be allowed to become intelligent and digital refugees, living in backwardness, inferiority or complaints. It is a necessary measure for the progress of social civilization to improve services and eliminate the difficulties of the elderly.