Players can consider appealing directly to customer service.
Especially in the case that the real name information of the account is not your own or friends, you have never complained before, and you still have the opportunity to ask for a change in your real name information (changing your real name is actually canceling the health system), but now the complaint process is more complicated. If players want to improve the success rate, they have a greater chance to call customer service. Complain to the customer service of the health system. After completing the corresponding requirements of customer service, customer service will help modify them.