What are the key tasks of quality nursing service 16?

(a) establish and improve the relevant rules and regulations, clear job responsibilities.

1. Establish and improve the rules and regulations of clinical nursing, the routine of disease nursing and the norms and standards of clinical nursing service.

2. Establish the post responsibility system for nurses, formulate and implement the post responsibilities and work standards of nurses at all levels, and standardize clinical nursing practice.

3. Establish a performance appraisal system for nurses, and combine the assessment results with the promotion assessment of nurses according to the quantity and quality of clinical nursing work completed by nurses and the satisfaction of inpatients.

(2) Effectively perform basic nursing duties and improve nursing service.

4. Make clear the basic nursing items and work norms that clinical nurses should be responsible for. Clinical nurses must perform basic nursing duties, standardize nursing behavior and improve nursing service level.

5. Clarify the connotation, service items and working standards of clinical nursing service. The service connotation and service items of graded nursing should include patient's condition observation, treatment and nursing measures, life nursing, rehabilitation and health guidance. It should be included in the openness of hospital affairs and introduce the mechanism of patients and society participating in evaluation.

6. Clinical nurses implement the responsibility system in nursing patients, so that the responsible nurses can provide continuous and full-course nursing services for patients in charge, enhance the sense of responsibility of nurses and close the relationship between nurses and patients.

7. Provide patients with satisfactory nursing services, reverse the situation that patients' families or their families hire nurses to take care of patients' lives, and reduce the burden on patients.

(3) Deepen the concept of "patient-centered" and enrich the work connotation.

8. Integrate the "patient-centered" nursing concept and humanistic care into the nursing service for patients, strengthen communication with patients while providing basic nursing services and professional technical services, and provide humanized nursing services for patients.

9. Continuously enrich and expand the nursing service for patients, and provide holistic and seamless nursing according to patients' needs on the basis of doing well the prescribed nursing service items, so as to promote nursing work to be closer to patients, clinic and society.

(4) Enriching the team of clinical nurses and strengthening the management of human resources.

10. The hospital enriches the team of clinical front-line nurses and ensures the allocation of nurses in clinical nursing posts to the maximum extent. The proportion of clinical frontline nurses in hospitals is not less than 95%.

1 1. The hospital explores the hierarchical management of nurses, adopts a nurse manpower allocation method based on clinical nursing workload, and implements flexible nurse manpower allocation according to post responsibilities, workload and professional technical requirements.

(5) Improve the quality management of clinical nursing and continuously improve the quality.

12. Only by perfecting the evaluation standard of clinical nursing quality, further refining and quantifying the evaluation indicators and ensuring the implementation of nursing work can patients get benefits.

13. Nursing management departments and clinical departments establish and implement the basic nursing responsibility system, establish the quality assessment system for nursing managers and clinical nurses at all levels according to levels, combine regular inspection with regular assessment, and take the inspection and assessment results as the basis for rewards and punishments and assessment for nurses and departments to continuously improve the quality of nursing.

14. Cancel unnecessary writing of nursing documents and simplify nursing documents (specific requirements shall be stipulated separately by the Provincial Health Department).

(six) attaches great importance to clinical nursing work, safeguard measures in place.

15. Hospital leaders should attach great importance to clinical nursing work, take this work as an important opportunity for the hospital to "grasp service and build image", clarify and implement the division of responsibilities of all relevant departments in the hospital, form the work goal of the whole hospital, create a good working atmosphere in the whole hospital, and mobilize the enthusiasm of nurses.

16. Hospitals should earnestly fulfill their leadership responsibilities, strengthen the unity and cooperation of relevant departments, increase funding, improve nurses' welfare treatment, tilt to the clinical front line, implement equal pay for equal work, and mobilize all forces to provide convenient conditions and strong guarantees for comprehensively strengthening clinical nursing and implementing basic nursing work.