The consequences of JD. COM's reminder

JD。 COM reminds merchants that if they don't respond all the time, the platform will step in and ask them to handle it. If the merchant does not handle it as required, the platform will pay in advance and then punish the merchant. Of course, the delivery of orders is not timely. Merchants are advised to inform buyers of the reasons as soon as possible.

The buyer can apply for customer service intervention in JD.COM because the merchant has not delivered the goods. Commissioner JD.COM decided to let the merchant deliver the goods, but the merchant didn't carry it out. At this point, JD.COM may ask the merchants to handle it as soon as possible. The merchant warehouse has the goods, and the merchant needs to deliver the goods to 100 customers within 24 hours, and inform the customers of the express delivery number to be reissued. But if the goods are not available, they will call the customer to apologize, advise the customer to cancel the order and refund the customer within 48 hours.

Complain that the seller does not advocate consumers;

Because sometimes during large-scale activities, the shipment volume is too large, and it is excusable to slow down; Secondly, the logistics information is not decided by both sellers, and touches many external factors. If consumers complain about the seller because of logistics information, it will still have a bad influence on the seller, so everyone should be more tolerant and understanding when shopping online, and then they can return the goods at the worst, so that they will not complain easily.