2. Aikang has nearly 20 self-owned physical examination centers and foreign-related medical centers in six cities: Beijing, Shanghai, Guangzhou, Shenzhen, Nanjing and Chengdu;
3. Aikang has an international and professional physical examination expert and medical team;
Nearly 1000 people with medical, nursing and medical research and development backgrounds. Among them, there are 260 doctors with rich medical experience, accounting for 60% of them.
Third-party cooperative hospitals have more than 30,000 doctors, and outpatient clinics and special needs clinics make appointments for medical services.
4. Aikang has all imported digital internationally renowned brand testing equipment;
According to the international health standards formulated by the World Health Organization, Aikang has introduced a world-class numerical control physical examination system and complete medical service facilities. All-digital X-ray, B-ultrasound and CT equipment are convenient for long-term preservation and remote transmission of image results.
5. Aikang has strong technical research and development strength and rich industry experience;
Aikang has more than 60 IT technology R&D and technical operation and maintenance teams. Its talent structure is 8% for Master of Computer Information Technology, 0/0% for Senior Information Technology Engineer and 0/2% for Senior Architect. 70% have bachelor degree or above in software engineering.
6. Advanced call center system, huge service network and professional service team;
Aikang Customer Service Center was established in April 2004. In 2008, it obtained the ISO900 1 quality management system certification of the National Call Center and obtained the certification certificate. By using ISO quality management system and COPC-2000 high-performance call center management mode, the overall operation quality and quality of the call center are ensured from the aspects of human resources, quality monitoring, process control, complaint handling and team building. The technical platform adopts AVAYA call center system supporting 2000 seats, the network structure is centralized and distributed, and the dedicated data network is 2M-DDN dedicated line of China Telecom.