Great Wall Motor
Donation: 7.7 million yuan+1 15000 yuan 10 Great Wall gun pickup truck.
Start the 20 million yuan user care fund, and start the "five guarantees for worry-free cars" and "five-hearted care action" from now until the end of March: extend the maintenance rights and interests for three months; Extend the warranty benefits to April 30th; From now until March 3 1, provide 50 kilometers of free rescue service for all car owners; During the epidemic, provide free electricity and charging services.
Great Wall vehicles in key epidemic areas in Hubei Province can enjoy free rescue with unlimited mileage, free air conditioning filter for vehicles entering the store in Hubei Province and free service for working hours for vehicles entering the store in Wuhan from now until March 3 1. For the Great Wall owners who are engaged in epidemic prevention medical work in Hubei Province, the vehicle warranty is extended for 2 years/50,000 kilometers, and two free basic maintenance and a fuel card of 1000 yuan are provided. Provide free maintenance services for medical and police vehicles participating in anti-epidemic operations.
Carry out the "zero contact" plan, open up online and offline car purchase channels, and provide users with online consultation, car viewing, booking, on-site test drive and car delivery services.
We set up an emergency support team to fight the European epidemic, and established instant communication channels with transportation authorities and transportation management agencies. Each driver is on call 24 hours a day to provide transportation services for medical staff and headquarters.
run for it
Donation:100000 yuan
A number of services that will expire in the first quarter of 2020 will be extended, including the original car warranty service and the inspection service three months before the warranty expires. The original extended warranty package for Mercedes-Benz passenger cars and smart models will be extended to April 30, and customers can receive and continue to use the "remote service" of Mercedes-Benz Me Internet for 65,438+0 months free of charge from February 20 to March 38.
We will introduce such service schemes as "zero-out" online car watching, "zero-contact" online car booking, "zero-waiting" financial scheme, "zero-meeting" online customer service, "zero-entry" service reservation and "zero-delay" online insurance.
All distribution stores are equipped with disinfection products and set protection standards, which are disinfected regularly, recorded and publicized. According to customers' wishes, we will provide customers with free door-to-door test drive and door-to-door delivery services when conditions permit.
From now until March 3, 20201,provide 24-hour road rescue service for Mercedes-Benz passenger cars and smart owners free of charge; Mercedes-Benz owners free 7×24 lifetime free accident rescue service; Provide a 150km trailer for Mercedes-Benz owners free of charge, and reimburse the taxi fare on the day of picking up the car.
lucky
Donations: 200 million yuan for prevention and control, Geely Cargill 158, 37,000 pairs of medical gloves, 269,000 masks, 3,773 pieces of medical protective clothing, etc.
Invested 370 million yuan to start the research and development of the "all-around health car" with virus prevention function, and developed the first in-vehicle high-efficiency composite air-conditioning filter element with "N95 mask" as the filtering standard in China, striving to complete the research and development within 20 days and reach the mass production standard, and realize mass production within 30 days.
Cao Cao Travel, a subsidiary of Geely, has completed the establishment of emergency support convoys in Wuhan, Shiyan, Lanzhou, Xiamen, Suzhou, Xi, Qingdao, Ningbo and other cities 16, and handed them over to relevant departments and community neighborhood committees for unified dispatch, providing residents with free on-site services such as food delivery, food delivery, medicine delivery and emergency medical treatment.
Launch " 4 major concerns, 12 initiative ",which includes the extension of the first warranty period and the exclusive extended warranty package for medical staff; Provide car owners with services such as door-to-door electricity, tire change and car delivery.
SAIC GM Wuling
Donation: 20,000 masks and 35 epidemic prevention vehicles.
Set up mask production lines, and * * * set up 12 mask production lines, including 4 N95 mask production lines and 8 general medical protective masks production lines. It is estimated that the daily output will reach more than 1.7 million.
Commitment to the five major care service actions, free of road rescue fees for vehicles of this brand that transport medical materials such as medicines or donated materials from epidemic areas; If the vehicle whose maintenance is due cannot stop maintenance due to the epidemic, it can be extended for 3 months to stop maintenance; Provide users with a safe service environment, provide protective masks or reimburse medical masks and vehicle disinfection services to users entering the station according to needs and actual conditions; During the epidemic period, the online maintenance service of Lingling Gang within 30 kilometers was provided.
Xinbaojun, its brand, provides users with "three defenses, zero touch, three exemptions and two zeros" service measures, including: online car viewing, door-to-door test drive, online car booking, door-to-door delivery and door-to-door replacement of used cars; Upgrade the PM2.5 air purification and filtration service for free and disinfect the car for free; Three-year zero-interest loan to buy a car, etc.
SAIC-GM
Donation: 8 million yuan
Buick Caring launched six warm-hearted measures, including: pick up the car at home, and the user is in ibuck? APP online booking, you can complete the maintenance of your car without leaving home; The safety protection of Buick 4S stores across the country has been fully upgraded to provide consumers with a safe and comfortable service environment; In special times, Buick owners can immediately call the emergency road rescue number 800-820-2020 in case of emergency, and professionals will help you solve the problem as quickly as possible; Buick Care launched "Caring for Car Owners" to provide car owners with free replacement service of double-effect air filters for online preheating and maintenance, as well as in-car disinfection service/negative ion magic cleaning bags for door-to-door delivery; After-sales service electronic cards due in February and March 2020 will be postponed to April 30, 2020; For car owners who are temporarily unable to repay their financial loans due to the epidemic, a grace period of up to 20 days will be provided, and other support plans will be provided depending on the severity of the epidemic.
Chery
Donation: 6,543,800 yuan, 20 negative pressure ambulances.
Launch "5-Heart Service"? The care plan of "enjoying peace in Switzerland" includes: providing a safe and reliable service environment and guaranteed services; Rescue peace of mind, the rescue telephone number 4008838888 is online 24 hours a day; Intimate maintenance, 20 km door-to-door maintenance and car delivery service when conditions permit; Maintenance is worry-free, and users who can't enter the store can extend the maintenance cycle for 3 months; Care for the warm heart, Qianjin Store users can provide a free atomization disinfection on February 29th.
Chery's Jietu Automobile provides extended maintenance cycle, 24-hour rescue, free disinfection, free pick-up and delivery of cars and other services; ? Xingtu Automobile provides door-to-door service in car purchase, delivery, test drive and maintenance, and the owner can complete car purchase and maintenance without leaving home.
Changan passenger car
Donation: 5 million yuan
Launched six "safety" plans, including: online car viewing and one-on-one exclusive consulting service for sales consultants; Provide a safe and healthy service environment; Provide an appointment for on-site test drive service, which can be thoroughly disinfected after the test drive; Provide door-to-door car purchase service and handle all car purchase procedures for consumers; Provide door-to-door call service for car buyers and disinfect new cars; From now until June 30th, Chang 'an car owners can have a free health check for the designated items of air conditioning system when they enter the station, and launch an air purification value-added gift package; First insurance extension service; During the epidemic, the over-insured vehicles can enter the store within three months after the end of the epidemic to enjoy normal warranty maintenance; 24-hour rescue upgrade, rescuers can participate in rescue work only after testing, service hotline 95 1999.
FAW-Volkswagen
Including Volkswagen, Audi and Jetta brands.
Donation: 40 million yuan in total.
FAW-Volkswagen provides basic vehicle maintenance for hospitals in Heilongjiang, Jilin, Liaoning and Inner Mongolia, and participates in FAW-Volkswagen brand vehicles for frontline medical staff fighting against "new pneumonia" in Hubei Province. Audi brand will continue to provide 7X24 rescue and door-to-door pick-up services on the basis of ensuring that epidemic prevention measures for personnel and vehicles are in place. As for Jetta brand, the efficient response of 7x24 rescue service will be guaranteed, and Jetta brand owners who participate in front-line medical care will provide free air conditioning cleaning service twice a year.
Beijing modern
Donation: 6,543,800 yuan, medical materials worth 5 million yuan.
The measures of "three supports and five cares" were introduced for dealers and consumers. "Three branches" include sales management support, marketing support and after-sales service support.
The "five concerns" include reasonably arranging the time for returning to work on the premise of ensuring the health of employees, preparing necessary protective articles such as infrared thermometer and disinfectant in the store, fully disinfecting the storefront, exhibition car and test car, supporting special stores to carry out online marketing, providing customers with services such as on-site test drive and car delivery, responding quickly to customers' road rescue needs, providing scooter service in time and providing disinfection after-sales service in the car.
Byd company limited
Donation: 6.5438+million yuan, and the value of medical materials is 6.5438+million yuan.
Launched six intimate services such as VR online car watching, 1 turn 1 WeChat /QQ video explanation service; 4S stores will regularly sell selling points on short video live broadcast platforms such as Tik Tok and Aauto Quicker; Provide vehicle door-to-door test drive; On-board service, customers can leave relevant information to sales consultants to handle related business; The 4S shop will disinfect the vehicle in all directions, and the process will be broadcast live online through WeChat video to provide customers with 360-degree testing services.
Headquartered in Sweden)
Donation: 1 1 ten thousand.
Volvo has made four commitments, including: providing free pick-up and delivery vehicles for car owners within 20 kilometers of the country; From now until April 30th, all Volvo cars and vehicles in Hubei will be provided with free road rescue and other services for the convenience and benefit of the people, and the warranty right will be extended until April 30th; Provide a safe 4S shop service environment. In order to reduce the pressure on dealers, major dealers are not allowed to set February sales targets; More dealer staff directly provide warm-hearted measures, and the total subsidy exceeds 10 million yuan.
This article comes from car home, the author of the car manufacturer, and does not represent car home's position.