1. Contact JD's customer service. COM: Contact customer service in JD.COM directly, explain the fraud situation in detail to customer service, and provide all relevant evidence. Customer service will assist in investigating and solving problems.
2. Submit a complaint application: If the communication with JD.COM customer service fails, you can submit a complaint application to the relevant consumer protection department or industry regulatory agency. In Chinese mainland, such as the State Administration of Market Supervision and the Provincial Market Supervision Bureau, there are corresponding complaint channels.
3. Social media exposure: For example, publicly complain to JD.COM and share experiences through social media platforms. This will attract more attention and support, and urge JD.COM to take action to solve the problem.