Why is the name on the health pass code incomplete?

The name on the health pass code is not completely displayed, and the "*" symbol is used to ensure the safety of personal information and prevent privacy from leaking.

In order to protect the privacy of users, the system will encrypt the display of password names. The personal information data submitted by "health password" is managed by classification, and the whole life cycle management of personal information collection, transmission, use, storage and destruction is realized by setting security protection strategies such as data leakage prevention, data desensitization, data encryption and data risk event alarm.

In addition, in order to protect the applicant's privacy and data security, the "Health Password" system is operated by government cloud. Due to the limitation of facilities, there may be problems such as poor network, so there may be congestion, busy display system or incomplete display information when bidding.

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Frequently asked questions about health passwords

1. Generate a green "health pass code" for applicants who have passed the real-name authentication and the information comparison is correct and can travel and return to work normally; Applicants who have been under home quarantine observation 14 days will generate a yellow "health pass code"; COVID-19 confirmed patients, suspected patients, asymptomatic infected persons and close contacts generate red "health pass codes". The system will automatically generate a "health pass code" with corresponding color according to the health risk level.

2. If the display of "health password" is inconsistent with the actual information of residents, you can initiate an application through the "information review" function and wait for feedback and reply.

3. The "health pass code" must be based on smart phones and related application software to be used normally. For children, the elderly who don't have smart phones and those who can't apply for the "health pass code" for other objective reasons, they can pass normally with the paper pass certificate issued by the community, or their immediate family members can apply for the "health pass code" on their behalf.

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