1. Report the case in time: After finding the injury, you should report it to the store management immediately and try to obtain evidence, such as photos or videos of the accident scene, to prove your rights.
2. Make clear the degree of injury: seek medical advice immediately after the injury and ask the doctor to issue a medical certificate. The injury should be clearly stated in the certificate for future claims.
3. Ask for compensation through negotiation: After the management of the shopping mall and relevant insurance companies determine their responsibilities, they can ask the shopping mall to negotiate compensation.
4. Understand relevant laws and regulations: According to the Tort Liability Law of People's Republic of China (PRC) and other relevant laws and regulations, knowing your rights and protective measures is conducive to your rights protection.
5. Seek legal aid: If the mall refuses to pay compensation or the compensation is unreasonable, it can seek legal aid or hire a lawyer to defend its rights.
Tips for eliminating the danger of escalators in shopping malls
1, first of all, pay attention to the state of the elevator, whether it is in normal use. Then look at the baby's state. If the child has been crying, it is best not to take the escalator to prevent the baby from breaking away from you and having an accident.
Parents had better let their children stand in front or on the side of their bodies. In short, they must be in sight. Hold the child tightly and teach him to walk. Don't lean on the handrail of the elevator, especially when getting on and off the elevator. Once you find signs of falling, you should immediately pull up the child.
If the child moves slowly when getting off the elevator, parents had better pick up the child and don't stop at the elevator. In order to avoid the collision of passengers coming down from behind, there will be crowding or even trampling. If there are many passengers, it is best not to take children up the escalator.
4. Do not put a baby who is not skilled in walking on the escalator in the stroller, lest the child fall down in the process of pushing the cart. It's best to take the direct elevator.
5, be careful not to let children's shoes, scarves, clothes involved in the elevator, educate children not to put their fingers into the elevator gap, causing harm to children.