How to make it more convenient for the elderly to see a doctor in the digital age?

Now, with the empowerment of information technologies such as 5G, big data, VR and the support of national policies, smart medical care has developed rapidly. A series of intelligent medical means, such as WeChat appointment registration, mobile phone payment, and independent inquiry of results, are convenient for patients, but also bring a "medical gap" to many elderly people abandoned by technology.

1, Smart Medical Online "Elderly Mode"

"In order to further solve the difficulties encountered by the elderly in using intelligent technology, so that the elderly can better enjoy the fruits of informatization development", on 24 October 2020/kloc-0, the General Office of the State Council issued the Notice on the Implementation Plan for Effectively Solving the Difficulties of the Elderly in Using Intelligent Technology, and the Ministry of Industry and Information Technology also indicated that it would encourage smart devices to provide "elderly mode" and "elderly mode".

For example, the First People's Hospital of wuhan union hospital and Guangzhou have optimized and upgraded the Internet hospitals, and launched the "caring model for the elderly" ("caring version") for elderly patients. Compared with the normal mode, the interface layout of this mode is simpler, the font is larger, the color of icons and the brightness comparative value of the background are also improved, and the response area of buttons is also increased.

2, self-service, manual guidance and other wisdom to help the elderly.

For another example, the First People's Hospital of Guangzhou has reserved a certain number of on-site manual registration service windows for the elderly who are not applicable and can't operate smart phones, so that the elderly can see a doctor with peace of mind. In addition, the hospital also actively promotes "Internet plus nursing service", and through the form of "online ordering+offline service", elderly patients can enjoy nursing service conveniently without leaving home.