Second, the definition of interpersonal communication
Also known as personal communication, it refers to the face-to-face direct information exchange between people, which is the communication between individuals. Interpersonal communication is the basis of establishing interpersonal relationship, and it is also the most basic form of communication for * * * to enjoy information.
Third, the characteristics of interpersonal communication
Interpersonal communication is the exchange of information between individuals, and its main form is face-to-face communication. Its main features include the following three points:
1. It is a kind of heart-to-heart communication-in the process of interpersonal communication, both the communicator and the receiver use a variety of senses to transmit and receive information, such as language, dynamic body language and emotion. , so it is a heart-to-heart communication.
2. Give priority to personalized information-the exchange of emotional information plays an important role in interpersonal communication.
3. Timely feedback-In the process of interpersonal communication, the communicator can know the degree of understanding and acceptance of information by the receiver in time, so as to adjust the communication strategy, communication method and communication content in time according to the needs and characteristics of the receiver.
Four, the common forms of interpersonal communication in health education
In health education, there are four common forms of interpersonal communication: consultation, conversation or individual interview, persuasion and guidance.
1. Consultation-Answer the health problems of people who come to consult and help them to clear their minds and make decisions.
2. Conversation-Through direct face-to-face communication with the educated, health information and health knowledge can be transmitted to help them change their attitudes.
3. Persuasion-Persuade the educated to change their incorrect health attitudes, beliefs and behavior habits in view of their health problems.
4. Guidance-By imparting relevant knowledge and technology to health education objects, they can learn and master the skills of self-care.
Five, interpersonal communication skills
(A) conversation skills
1. Clear content: The conversation revolves around a theme, so as to avoid involving too much content.
2. Highlight the key points: the key points should be repeated appropriately to strengthen the understanding and memory of the object.
3. Appropriate speech speed: appropriate speech speed, appropriate pause, giving the object the opportunity to think and ask questions.
4. Pay attention to feedback: during the conversation, pay attention to the nonverbal expressions such as expressions and actions of the object, so as to know the understanding degree of the object in time.
(B) Questioning skills
1. Closed-ended questions: Closed-ended questions are more specific, and the other party can answer them in short and exact language, such as "yes" or "no", "good" or "bad", "five years" and "40 years old". Suitable for collecting concise factual information.
2. Open-ended questions: Open-ended questions are general and aim to induce the other party to express their feelings, knowledge, attitudes and thoughts. Suitable for understanding each other's real situation.
3. Exploratory questioning: also known as exploratory questioning. The question of exploratory questioning is to explore the reason, such as "why", in order to understand the reason of a problem, the other party's understanding or behavior. Apply to a deep understanding of the problem.