Generally speaking, the common service process of health management consists of the following three steps. 1, health monitoring (1) Health management physical examination: based on the health needs of the population, the physical examination items are selected according to the principle of early detection and early intervention. The examination results have a clear guiding significance for health intervention activities in the later period. Health management physical examination items can be adjusted according to the age, gender and work characteristics of individuals. At present, the information provided by the general physical examination service should be able to meet this requirement. (2) Comprehensive survey of health status: In addition to physical examination, it is necessary to conduct a comprehensive and systematic survey of lifestyle and social and environmental factors related to health, so as to provide a favorable basis for finding out the reasons that affect health. (3) Establishment of electronic health records: input all data of physical examination and health survey into the computer system, and establish a comprehensive and systematic electronic health record, which should continuously record all health-related information, that is, the so-called real-time traceable electronic health record. 2. Health assessment
By analyzing the information obtained from personal health history, family history, lifestyle and mental stress, we can provide a series of evaluation reports for clients, including personal health examination report, personal overall health evaluation report and mental stress evaluation report, which can reflect the status of various inspection indicators. 3. Comprehensive health intervention (1) Personal health management consultation: After completing the above steps, individuals can obtain different levels of health consultation services. Individuals can go to the health management service center for consultation, or the health manager can communicate with individuals by telephone. The content can include the following aspects: expounding personal health information and health assessment results and their impact on health, making personal health management plans, providing health guidance, and making follow-up plans. (2) Personal health management follow-up service: The content of personal health management follow-up service mainly depends on the situation of the service object (person) and the amount of resources, and different services can be provided according to the needs of individuals and people. Follow-up services can be in the form of inquiring personal health information and receiving health guidance through the Internet, sending health management newsletters and health tips regularly, and providing personalized health improvement action plans. Supervised follow-up is a common means of follow-up service. The main content of follow-up is to check the implementation of the health management plan and check (if necessary, measure) the changes of the main risk factors. Health education is also an important measure of follow-up service, which has a good effect on improving nutrition, changing lifestyle and controlling diseases. (3) Specialized health and disease management services: In addition to routine health management services, special health management services can be provided for individuals and groups according to specific conditions. These services are usually divided and designed according to patients and healthy people. For individuals with chronic diseases, services targeting specific diseases or disease risk factors can be selected, such as diabetes management, cardiovascular disease and related risk factors management, mental stress relief, smoking cessation, exercise, nutrition and dietary counseling.