Summary of outpatient department work

202 1 summary of outpatient work (5 general articles)

A period of work ended before you knew it. After a period of accumulation and precipitation, we have made great progress and changes. Let's write a work summary for this year's work. You can refer to the model essay before writing. The following is a summary of 202 1 (generally 5 articles) outpatient work that I collected and sorted out. Welcome to share.

Work Summary of Outpatient Department 1 Outpatient guidance desk is an important service window of the hospital, which undertakes many functions such as guidance, consultation, health education and convenience service. Over the years, under the leadership of the superior Party committee and the Communist Youth League Committee, with the care and support of hospital leaders and all walks of life, all the staff of the provincial hospital guidance desk have carried out the work plan of "Provincial Youth Civilization" in depth and in detail, adhered to "patient-centered" and "people-oriented", constantly improved various management systems, and strived to create a "Youth Civilization" to serve the guidance desk. The report on the preparation of our department is as follows:

In recent years, the guidance desk has continuously strengthened the construction of post service standards, actively cooperated with various departments of the hospital to comprehensively improve the quality of medical care services, and transformed and extended from the original single guidance function to a higher-level comprehensive service system integrating guidance, consultation, health education and poverty alleviation.

The staff of the guidance desk are not only familiar with and master the latest and recent medical information and medical insurance trends in time, so as to provide correct guidance for patients at any time; We also insist on consolidating and improving the level of health professional knowledge for a long time to ensure the smooth development of health education. In addition, we will try our best to provide convenience and solve problems for patients, and strive to create a comfortable, intimate, safe and civilized medical environment. For example, in the case of elderly, weak, sick and critically ill patients, take the initiative to help, or dispatch wheelchairs and flat cars directly to the clinic for free; Emergency rescue, nursing and related coordination are carried out for patients with sudden emergencies and diseases to ensure that such patients can be treated safely and effectively in the first time. This year, the outpatient consultation desk * * * received more than 700,000 patient consultations, solved more than 5,000 patient problems, assisted in rescuing more than 400 critically ill patients, helped more than 400 people with mobility difficulties, answered more than 5,000 consultation calls, and distributed more than 0/0000 copies of various newspapers and medical publicity materials free of charge. In addition, the information desk continues to insist on medical information inquiry; Print medical expense list; Accept the registration service; Provide free drinking water; Take and send all kinds of examination reports for patients coming from afar; Provide free wheelchairs and flatcars for patients with mobility difficulties; Fill in the cover of medical records for patients with illiteracy, old age, disability and other special circumstances, and be guided by a special person, accompanied by them when necessary, and so on. And undertook the teaching task of nursing interns. At ordinary times, the medical staff at the guide desk often participate in various publicity activities of health day free clinics and activities organized by the higher-level Youth League Committee, actively expanding the service scope of "Youth Civilization" and receiving good results.

Our department also cooperated with internal medicine to build a "diabetes club" and actively carried out diabetes health lectures and related activities. The masses responded enthusiastically and produced good social effects.

On May 23rd, a blind patient came to the hospital alone. After the staff of the guide desk found out, they not only accompanied them all the way, but also issued bills for them to take medicine and settle the bill. After learning that the patient had to cross the road to go home by bus, the guiding nurse took the initiative to help the patient cross the road and accompany him to wait for the bus. After the patient got on the bus smoothly, he left with peace of mind. People who witnessed this process were full of praise for him.

This year, our hospital carried out the "patient-centered, to improve the quality of medical services as the theme" management year activities. This paper puts forward "four improvements" to continue to deepen the creation of the Youth Civilization, namely, improving the content of science and technology, innovation, credit and culture. With the continuous development of high technology, the computer machine that provides free inquiry and convenience service at the information desk has been replaced by a touch screen computer that automatically turns on and off on time. Touch-screen computers are rare in hospitals in Fujian province, which provides convenience for patients to see a doctor. You can easily find the introduction of experts and the charging standards for various examinations. Be welcomed by the broad masses. The staff of the guidance desk has also changed a lot this year. Now the guidance desk also belongs to the nursing department, and the nurses have changed from temporary to contract nurses. They are all nurses who graduated from midwifery, nursing and first aid, laying a good service foundation for coming to the hospital to rescue critically ill patients. Constantly improve their comprehensive quality and ability in practice, strengthen their theories and beliefs, and establish a correct outlook on life, world outlook and values.

Summary of Outpatient Department Work In 2 20xx, the outpatient department inherited and strengthened the management of outpatient department. Taking the opportunity of creating "Three B", it refined various management, strengthened supervision and audit, improved the service level of outpatient department, improved the professional skills of departments, actively cooperated with hospital marketing, maintained the existing medical market, actively carried out external publicity, further expanded the target market, and redoubled its efforts to establish an advantageous image for the hospital. The main points of the whole year are as follows.

1: basic outpatient environment:

The outpatient service is mainly composed of the inpatient department, which controls doctors to go out of the clinic. Among them, the outpatient service of inpatient department includes: outpatient service of other hospitals, outpatient service of other hospitals, outpatient service of surgical experts, outpatient service of internal medicine, outpatient service of traditional Chinese medicine rehabilitation, outpatient service of obstetrics and gynecology, outpatient service of pediatrics and outpatient service of psychosomatic medicine. The other part of the outpatient service consists of departments directly under the outpatient service, including otolaryngology, stomatology, dermatology, trauma clinic, convenience clinic and multidisciplinary comprehensive clinic. * * * outpatient doctor 1 1 person, including deputy chief physician 1 person, 3 attending doctors, 5 doctors, assistant doctors 1 person, 7 nursing staff and 65,438 nursing workers.

Ding ke governance:

The department set up a department quality management team with Zou Shujun as the team leader and Aring Zhang, Liu Hong, Feng Bin and Huang Yumei as the team members to summarize and lead the department management work on schedule. Strengthening the management of outpatient appointment and improving the appointment rate is one of the key points of outpatient work this year. This year, the training and audit of appointment work have been strengthened, and the appointment work has been significantly improved compared with previous years. Strengthen the medical quality management of directly affiliated departments, check the disinfection facilities of departments every week, organize monthly business study and quarterly three basics and three strict training for department employees, hold morning meetings every week, and seriously convey the leadership requirements and instructions of hospitals and related functional departments to employees. Another key work of outpatient service this year is to strengthen the audit of outpatient work rules, requiring all departments to send outpatient attendance sheets to outpatient doctors and auditors in advance, strictly check attendance every day, check absenteeism, lateness and early leave without reason, and punish those who do not strictly implement labor records according to relevant regulations. Actively mobilize the enthusiasm of the staff in the department, give certain rewards to those who are serious in work, proficient in business and excellent in performance, and criticize and punish those who are irresponsible for their work and complained by patients. Outpatient doctors are strict in attendance, and being late for work and leaving early for work is obviously reduced. 1 person was assigned to Sichuan Provincial People's Hospital for further study. The outpatient department has conducted pre-job training for all new employees and led the teaching of senior doctors. At present, there is no medical accident under the guidance of superior doctors.

2. Outpatient staff subordinate clinical departments to complete environmental quality target statistics.

1, and the qualified rate of outpatient prescriptions (standard ≥ 96) was 98%. The qualified rate of anesthesia prescription (standard 100%) is 100%.

2, outpatient medical record writing style qualified rate (standard ≥90 points) 97%.

3, surgery, anesthesia, special reaction, special treatment to fulfill the patient report rate (standard 100%-) 100%-.

4. The coincidence rate of main clinical diagnosis and pathological diagnosis (standard ≥ 50%) is 92%.

5. The improvement rate of difficult diseases (standard ≥ 90) is 93%.

6, hospital emergency consultation in place time (standard value ≤ 10) 8 points or less.

7, major medical negligence and medical accident reporting rate (standard 100%) 100%.

3. Department business

This year, all outpatient departments have further consolidated the business level they have reached, and on this basis, they have grown faster, meeting the growing health care needs of asbestos people. More than 60 cases of cataract phacoemulsification combined with intraocular lens implantation were jointly carried out by ENT department and superior hospital 160, and more than 30 cases of cataract surgery were carried out for precision poverty alleviation personnel, which was well received by superior departments and patients. Pterygium excision combined with conjunctival flap transplantation was performed in elderly patients, including laser lacrimal passage dredging intubation, sinus opening under nasal endoscope, nasal septum deviation correction, vocal nodule removal under laryngoscope, vocal polyp removal and so on. Otolaryngology department has further developed the diagnostic function of electronic bronchoscope, which makes the diagnosis of nasopharynx diseases more clear, reaches the level of lower bronchial introspection and improves the medical technology of the department. With the help of the newly purchased low-temperature plasma therapeutic instrument for otolaryngology, new projects such as low-temperature plasma ablation of turbinate and low-temperature plasma hemostasis of epistaxis have been carried out. The number of dental implant cases has increased obviously year by year. Orthodontics and maxillofacial surgery have been carried out in the old cases, and pit and fissure sealing has been carried out in hundreds of children. Among them, more than 430 cases were examined by fiberoptic nasopharynx laryngoscope 10, 2043 cases by OCT, 8 cases by fluorescein fundus angiography10, 65 cases by pterygium operation, 22 cases by dacryocystostomy, 28 cases by endoscopic sinus surgery10, and 28 cases by vocal polypectomy. 25 cases of dental implants, 36 cases of orthodontics, 4 cases of zygomatic arch fracture surgery, 426 cases of impacted teeth extraction, 872 cases of complex root extraction, and reduction surgery of maxillofacial Lee's type 2 fracture 1 case. E.N.T. Department completed outpatient service 19463 person-times, and hospitalized more than 352 person-times. The business income is about 2.24 million yuan, and the income is the same as that of the previous year. The Department of Stomatology completed 8,466 outpatient visits and more than 9 hospitalizations, and its business income was 1.05 million, an increase of 3%. Dermatology * * * completed outpatient service 13202 person-times, and the business income was 3 16600, an increase of about 4%.

4. Existing problems and deficiencies

20 19 clinic has made some progress, but there are still many shortcomings. Problems encountered in the process of growing up: First, the consciousness of outpatient doctors to go to work on time has improved, especially in the information department where patients look for doctors everywhere at noon. Second, the equipment maintenance is slightly poor. This year, the electronic fiber laryngoscope, fundus camera, tonometer and perimetry in otolaryngology department were damaged to varying degrees, and the equipment maintenance cost was high, which affected the normal business development and real-time diagnosis of diseases. Therefore, equipment maintenance and management should be strengthened to improve the normal utilization rate of equipment. Third, the business skills of department personnel need to be improved rapidly. Otolaryngologists are mostly young and lack of clinical experience, so they should be tolerant when they have time. This year, 1 young doctors went to higher-level hospitals for further study, resulting in a temporary shortage of human resources in the department. At present, there is a serious shortage of dentists, and it may be necessary to increase the ability of two more doctors to meet the needs of the current work. At present, the awareness rate of patients and hospital staff on dental implant work is low, and the number of people engaged in it is still small, and there are not enough patients. Fourth, some medical staff in the outpatient department are unfamiliar with new things such as WeChat registration, payment and inquiry measures, and the exclusive doctors are not active in promoting and expanding, which can not guide patients' operation. They are not familiar with the registration operation of outpatient appointment on the platform of Yunzhijia Hospital, and have never made an appointment between outpatients.

5. Work ideas for the coming year

Next year's clinic will open as many specialist clinics, specialist clinics and specialist clinics as possible, further improve medical appointments, optimize medical procedures, expand the scale of departments, carry out more and better skills projects, and do the following work:

1. I hope that hospital marketing will further strive for more cataract patients for ophthalmology, so as to alleviate the current ammonia-supporting environment for patients, especially the reduction of cooperative patients in Ganluo rural areas.

2. Further send the new population to higher-level hospitals for further study, and increase the professional skills of department personnel.

3, * * * * With the further improvement of the functions of the maternity and child hospital, control the outpatient supporting work of the maternity and child hospital.

4. Further strengthen the WeChat medical treatment, reduce the waiting time of patients in line, and let more patients enjoy convenient and fast services.

5. Improve equipment utilization. Students in ENT Department will further use equipment (such as cameras, perimeters, fundus lasers, etc.) after returning to the superior hospital. ) to improve the return rate of equipment.

6. Increase the introduction of talents in stomatology and dermatology to alleviate the contradiction of lack of medical staff.

Work summary of outpatient department In the past 3 1 year, under the leadership of the hospital team and director, with the support and help of various departments in the hospital, all comrades in the outpatient department, Qi Xin, have made concerted efforts, made positive progress, constantly emancipated their minds, updated their concepts, established a high sense of professionalism and responsibility, and made good achievements in medical ethics, medical quality and grassroots construction around the nature of the department's work and the hospital center. By the end of the month, the outpatient workload was xxx person-times, and the outpatient observation and treatment of patients was xxx person-times, achieving business income of xxx million yuan and business profit of xxx million yuan. Completed the physical examination of the community and the main staff, successfully completed the tasks assigned by the hospital, and achieved certain results, which are summarized as follows:

First, adhere to the construction of professional ethics and constantly improve the quality of service.

Strengthen ideological education and improve the medical ethics of employees.

Through the combination of universal education and key education, positive education and negative exposure, regular education and special education, theoretical education and solving practical problems, the medical ethics of employees have been continuously improved. This year, more than 2,000 ideological and political studies were conducted in various departments, which laid a solid theoretical foundation for the moral construction of departments.

Establish and improve the supervision network, and truly implement the construction of medical ethics.

By distributing patient questionnaires, social obligation supervisors were invited to assist departments in building professional ethics, and several questionnaires were distributed, with a satisfaction rate of%. * * * received a letter of commendation from the patient this year.

Implement the "two openness" and enhance transparency.

Strictly implement the system of listing service and doctor-patient contact book stipulated by the hospital, check the contact book regularly, give a timely reply to the opinions and suggestions put forward by patients, and always accept the supervision of the masses, which is well received by patients.

Implement and improve the system and strengthen management.

Strictly implement the Prohibition of Health Technicians issued by the management center and several provisions (eight requirements and ten prohibitions) on the construction of professional ethics in xxx health system, actively respond to the hospital's no holiday activities, and ensure that no illegal and disciplinary phenomena such as accepting red envelopes occur throughout the year, and win the glorious title of xxx excellent party style and clean government construction advanced grassroots unit.

Second, adhere to rejuvenating the country through science and education and constantly improve the quality of medical care.

Establish a quality control network

Under the leadership of the hospital quality control team, the outpatient department formulates and implements the quality control plan of the department. Regularly use class meetings to organize employees to discuss and evaluate the management system and medical defects, put forward rectification opinions, formulate rectification measures and implement them. The outpatient department has strengthened the responsibility system of the first-time doctor, and the outpatient doctor can make a reasonable examination according to the needs of the disease, use drugs rationally, and carefully write the outpatient medical records. Strive to provide convenient and efficient medical services for patients; Reasonable scheduling, equipped with sufficient medical force; Formulating the medical treatment process and hanging it in an eye-catching position has achieved the purpose of simplifying medical treatment procedures and shortening waiting time, which greatly facilitates patients.

Strive to improve the professional quality of medical staff

Organize medical staff to arrange business study every two weeks. The lecture is given by the department director or senior physician, and combined with the characteristics of the department, theory and practice are combined to discuss cases and learn from each other. * * * has been improved, and the "two notes" system is implemented, that is, the lecture notes and self-study notes are checked once every quarter, and the average annual notes of employees reach more than 10,000 words;

Recommend business backbones to the hospital for further study in a planned way. This year, the out-patient department * * * sent staff to go out for further study, strictly implemented the knowledge sharing system stipulated by the hospital, and extensively communicated with colleagues on new knowledge, new theories and new progress learned from going out;

Encourage and support employees in this department to apply for various adult education. This year, two people got their undergraduate degrees. At present, the outpatient personnel structure includes college students, junior college students, intermediate experts, senior people, intermediate people, assistants and staff-level people.

Encourage employees to sum up clinical experience and actively write academic papers. In 2000, the outpatient department published papers in provincial journals and achieved various results in the community. It has played a positive role in improving the overall quality of employees.

Accelerate the renewal of medical equipment and improve medical competitiveness.

In order to improve the medical quality and meet the growing medical needs of the people, with the strong support of the hospital, the outpatient department has newly purchased advanced medical equipment worth more than 10,000 yuan, such as pre-vacuum pressure steam sterilizer, ultrasonic cleaner, nsk mobile phone oiler, sterilization bag packaging machine, ultrasonic sandblasting cleaner, microcomputer root canal measuring instrument, computer rehabilitation therapeutic instrument, qk universal therapeutic instrument and fetal heart monitor, which greatly improved the level of diagnosis and treatment and brought good social and economic benefits.

Strengthen foreign technical cooperation

Outpatient Xxx actively introduces "Sunday Engineer" to carry out joint medical management, that is, using experts from superior hospitals to carry out new technologies and projects in our hospital. Dentistry has carried out orthodontics and restoration, and its business income has doubled compared with last year. The sleep center carried out the surgical treatment of children xxx, which improved the influence of the hospital and achieved good economic and social benefits.

Three, adhere to the grassroots culture, and constantly improve the cohesion of workers.

The outpatient department always regards the construction of grass-roots culture as a bridge and link to improve the cohesion of employees. Actively organize employees to participate in various activities in the hospital, and carry out heart-to-heart talk activities to solve practical difficulties for employees. In 2000, he participated in more than 10,000 community and hospital activities, and one person won the title of Top Ten Singers in the selection of Top Ten Singers in the community. In the community calligraphy and painting competition, he won a third prize and a second prize. In daily work, the outpatient department pays attention to the details of employees' lives and work, and distributes hand oil, hot treasure, glue sticks, soap boxes and other items to the department with self-raised funds. Carry out more than 10,000 people-to-people heart-to-heart talks, so that employees can take the hospital as their home and are willing to find organizations to communicate when they encounter difficulties and troubles. The humanity of management has enhanced the cohesion and centripetal force of employees. Everyone wants to be in one place and used in one place, so that all the work of outpatient service can be implemented smoothly.

Specific indicators:

Carry out the "Fourth Five-Year Plan" activities and formulate the "Fourth Five-Year Plan" measures, and the coverage rate of three defenses will reach%. No major public security incidents occurred.

The incidence of medical liability accidents and medical disputes, no fire, electric shock, civil appliances, traffic and other safety accidents.

The implementation rate of hospital internal management system was%, and there was no responsibility phenomenon that affected the hospital assessment score.

The implementation rate of one person, one needle, one tube, one use and one kill in the hospital is%.

Four. Existing problems and deficiencies

There are still weak links in Party building and ideological and political work, especially in the new situation. It is necessary for us to study and put it into practice to teach you how to strengthen hospital culture construction.

Outpatient work summary 4 In the emergency department, patients and their families have not established a good sense of trust during their short contact with medical staff, and they are very sensitive to every subtle link of medical staff. What medical staff say and do will have a great impact on patients' psychology. As a result, the treatment behavior of medical staff is not understood, leaving patients and their families with the illusion of "not being taken seriously" and "emergency is not urgent". Therefore, the more I feel that communication is the most easily overlooked and important thing in an emergency.

First, learn to communicate. Mutual respect and trust between people is based on communication. For patients who come to the emergency department, we should actively ask and guide them enthusiastically. For example, we can help patients with mobility difficulties, or help them take them to the clinic with carts, measure their vital signs and give them to the nurses in the clinic; For patients who need and can go to the ward for treatment, the location of the ward can be pointed out in detail to prevent patients from "running wrong". For patients who have been ill for a long time but their condition is not critical, we can advise them to go to the outpatient clinic for medical treatment, and patiently and carefully inform them of the location and time of medical treatment, so as to facilitate patients' arrangements.

Secondly, only by learning to observe can we be good at discovering problems, including observing the patient's condition, psychology, needs and family members. For example, some patients' families are critical of nurses' behavior, but they don't fully understand patients' fluids. For such family members, we should patiently remind them where to call a nurse when changing fluids. At the same time, we should also patrol the ward on time to observe the progress of the liquid, so as to avoid conflicts with the patients' families to a great extent because the liquid was not replaced in time.

A smiling expression and a hand gesture can not solve the physical pain of patients, but can quickly shorten the distance between nurses and patients, effectively meet the psychological needs of patients who need care, thus facilitating our follow-up nursing work. Finally, through observation and communication, learn to judge, and have an accurate understanding and judgment of the patient's condition and needs, which is conducive to the rescue work of medical staff and buys time for patients. For example, trauma patients can know the location and severity of their injuries through observation and general inquiry, and seek medical treatment at the first time. Registration procedures can also be prepared.

The above is just a brief talk about my work in the emergency department, and there are still many things to learn. Of course, if you want to be an emergency nurse, communication is not enough. You also need a solid theoretical foundation, rich rescue experience, quick response and quick action. This is your guarantee that you can stand the test in an emergency.

Summary of the work of the outpatient department 5 20xx is the first year of our outpatient department. With the correct leadership and strong support of Longwan District Health Bureau and the joint efforts of all staff, our hospital has actively implemented the spirit of the regional bureau document, continuously increased infrastructure construction, and comprehensively improved the quality of medical care and service, and achieved certain results in all work. Looking back on the work in the past year, there are mainly the following four aspects.

First, pay attention to equipment investment and vigorously improve service capabilities.

The year of 20xx is the "opening year" and "development year" of our hospital. In order to "establish a brand, occupy the market and take root" in Tianhe town and its surrounding towns, under the leadership of the board of directors of our college, we adhere to the perspective of "high starting point, high standard and high taste" and the concept of "occupy the market, lay a foundation and operate at cost":

First of all, we have invested heavily in equipment. Korean dental implant system, Japanese root canal therapy system, tooth whitening sandblasting system, low-radiation dental X-ray machine system and mobile phone anti-infection disinfection system were introduced. Continuously improve our service capabilities.

Second, adhering to the humanized standard, carefully planning and decorating the clinic, and setting up "three rooms and two districts" in our hospital. The three rooms are specialized consulting room, orthodontic room and comprehensive treatment room respectively, and the second area is two leisure waiting areas, one is mainly TV and the other is mainly newspapers and periodicals, so as to meet the waiting needs of different groups of people and let them enjoy medical services in a comfortable and elegant environment as much as possible.

Second, pay attention to quality management and put an end to cross-infection.

Our aim is "no small matter in medical safety, no small matter in patients' interests and avoidable defects", and medical quality management is our "lifeline". We:

First, a leading group for special management of medical safety was established, headed by Dean Wang Zhongfu, who is directly responsible for the medical safety of the whole hospital.

The second is to strictly implement the management standard of oral infection in Zhejiang Province, introduce an efficient mobile phone disinfection system, and at the same time vigorously strengthen the cleaning, disinfection and sterilization of medical devices and the recycling of medical wastes, effectively eliminate cross-infection and ensure medical safety.

Third, painless medical treatment. In order to reduce the pain, we insist on using imported superfine needles and imported blue anesthetics. Through careful operation and detailed treatment plan, the advantages and disadvantages of each plan are weighed, and the best treatment plan is worked out, and the informed consent of patients is obtained in advance at every step. Fourth, affordable medical care. We are constantly increasing medical expenses, improving medical quality and investment in advanced equipment. We strictly implement and charge fees lower than those of non-profit medical institutions of the Provincial Price Bureau, which directly benefit the masses at the most affordable price and win unanimous praise from the masses.

Third, pay attention to the connotation of service and establish a good reputation.

"Service and reputation" is our goal. In the daily outpatient service, we always adhere to the concept of "people-oriented" and constantly improve the quality of service. We:

First, implement the service mode of "smile greeting, take the initiative to greet, ask first and be responsible, and see you off at the hospital", and change "I want to serve" into "I want to serve".

Second, strictly implement the five-tone activity, that is, "there are greetings, questions and answers, delivery, incomprehensible explanations, and dissatisfied apologies."

Third, make an appointment for the clinic. In order to save patients' waiting time, we have opened an online appointment service and a telephone hotline to facilitate everyone to see a doctor. As long as patients receive the first examination and treatment in our hospital, they can make an appointment for the next visit in various ways according to their own convenience. Fourth, constantly improve the management of outpatient website, so as to facilitate the majority of patients to inquire about oral health information, understand all kinds of information in our hospital and communicate with doctors and patients. Fifth, always pay attention to the cleanliness, elegance and comfort of the consulting room environment, keep the windows bright and quiet, and provide free tea for patients and their families waiting for treatment.

Fourth, pay attention to contributing to society and actively carry out social welfare activities.

According to the characteristics of our hospital and the needs of the masses, we constantly unite and organize employees to join social welfare undertakings and give full play to angels in white's humanitarian spirit of saving lives:

The first is to set up a youth volunteer service team to participate in community health services in the form of organizations.

The second is to carry out the activity of "paying attention to belated love and sending warmth", regularly organize excellent medical personnel to the old people's palaces and apartments in various villages to carry out oral health examinations for the elderly, and give away oral medical drugs for free.

Third, organize young volunteers to go deep into the countryside and go door to door, providing free visits, follow-up activities, oral health education and giving away oral health products.

The fourth is to actively participate in the "charity one-day donation" activity. We donated nearly 3,000 RMB to our compatriots in Wenchuan earthquake on various occasions.

Fifth, actively carry out "Love Teeth Day" activities. On September 20th this year, we organized 12 medical staff to carry out a free clinic with the theme of paying attention to the oral health of middle-aged and elderly people. People come to the site for oral examination and blood pressure measurement. During the activity, we * * * donated medicines and vouchers totaling more than 50,000 yuan to the elderly over 50 years old, and distributed oral publicity materials 10000.

In short, looking back on the work in the past year, we can see that there have been new progress in all work bases, new measures and new breakthroughs in the situation. At the same time, we are also clearly aware that there are still many shortcomings in our work. In the new year, we will work harder, forge ahead, be realistic and pragmatic, and create new achievements for the construction of our hospital.

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