If you have completed home isolation and centralized isolation according to the epidemic prevention policy, and the nucleic acid test result is negative according to the specified frequency, but the health code does not turn green, you can try to find the "green code" through "Alipay health code information modification", which can only be queried once a day, so the information must be filled in accurately.
There are many factors that cause the health code to turn yellow, and different reasons have different solutions, depending on the specific situation.
1. Time-space companion, resident in key areas (places) and resident in medium-risk areas: If the nucleic acid test results are negative twice within three days, the system will automatically compare them and turn them into green codes; For those who fail to find records or automatic transcoding, they should apply to the local community (village group) for transcoding with two negative certificates of nucleic acid detection (paper or electronic) within three days. After verification by relevant departments, the yellow code will turn into a green code. ?
2. People who have infiltrated into the low-risk area of the city where the high-risk area is located: When applying for the health code, the system will automatically compare the nucleic acid test results. If there is a negative record of nucleic acid within 48 hours, the system will automatically turn to a green code; For those who have not found the record and failed to transcode automatically, they should apply to the local community (village group) for transcoding with negative proof of nucleic acid detection (paper or electronic version) within 48 hours. After verification by relevant departments, the yellow code will be converted into green code. ?
3. Those who have not participated in the nucleic acid test and become yellow codes, those who have participated in the whole nucleic acid test as required and the nucleic acid test results are negative will automatically become green codes.