2. When the insured applies for surrender, the staff of the insurance company will inform the required surrender materials, including the original ID card of the insured, the original policy and the bank account of the insured. In addition, the insured can also call the insurance company's customer service phone or log in to the insurance company official website to inquire about the materials required for surrender.
3. The applicant shall go through the formalities of surrender at the major service outlets of the insurance company with complete surrender materials, fill in the application for surrender, and submit the insurance contract and the valid identity certificate of the applicant to the insurance company. The insurance company withdraws the refund policy and pays the refund to the insured's bank card account at the appointed time. In general, the refund will be received within 3-5 working days.