1. Contact Tencent Health Customer Service: You can contact the customer service staff through Tencent Health APP or official website online customer service channel, explain the situation to the customer service staff and request to cancel the order. Customer service staff will help solve related problems.
2. Contact the physical examination center: If you have made an appointment with the physical examination center to prepare for the physical examination, you can contact the physical examination center to explain that you need to cancel the order. The medical examination center will charge a certain cancellation fee. Please consult the physical examination center for specific expenses.