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How to activate medical insurance electronic certificate?
Process #3p4#: National Medical Insurance Service Platform. Download the national medical insurance service platform APP- Login-Click "Electronic Medical Insurance Certificate" at the bottom of the page-Complete real-name authentication and real-person authentication-Click "Get Voucher" to set the password of the electronic medical insurance certificate and complete the activation.
Process 2: Alipay. Enter Alipay App-click Card Package-Certificate in the upper right corner of the page, find "Electronic Medical Insurance Certificate", click "Add Now"-complete real person authentication-click "Pay Now", set the password of electronic medical insurance certificate, and complete activation.
Process 3: WeChat. Enter wechat app-click "my service" in the lower right corner of the page-click "medical health" in life service-select "medical insurance e-certificate" at the top of the page-open the interface of medical insurance e-certificate and activate the medical insurance e-certificate.
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How to use electronic medical insurance certificate?
The insured can enjoy all kinds of online medical security services through the medical insurance electronic certificate, including medical insurance business handling, medical insurance account inquiry, medical insurance treatment, drug purchase payment and so on. When using, first activate the medical insurance electronic certificate through the third-party channels authorized by the national medical insurance, such as the national medical insurance service platform App, Alipay App or WeChat App, and then show the payment code of the electronic medical insurance voucher to the other party in the institution that opens the electronic medical insurance card business, so as to complete the medical treatment, drug purchase and settlement process.
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How to bind medical insurance electronic certificate to family account?
At present, only the National Medical Insurance Service App supports binding family account, which is convenient for the elderly, children and other family members who do not have smart phones to handle medical insurance business. Family account is a sub-account bound to his own medical insurance card account, and a medical insurance card account can add up to 5 family members.
Mode: Enter the National Medical Insurance Service App- Click the "My" button in the menu bar-Personal Center-My family members click "+"to add family account-Fill in the family members' names and ID numbers-Upload the personal commitment letter, my household registration book and the binding person's household registration book-Family members are under 16 years old-and directly click "Add Account" to complete the account. When using, click the icon of a family member to expand the code.
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How to retrieve the payment password of medical insurance electronic certificate?
Mode 1: national medical insurance service platform APP- medical insurance address voucher-password modification-face recognition-authentication-password reset;
Method 2: Alipay APP- Citizen Center-Medical Insurance-Setting-Managing Medical Insurance Electronic Certificate Password-Password Management-Resetting Password;
Mode 3: WeChat App- Me-Service-Medical Health-Medical Insurance Electronic Certificate-Settings-Password Settings-Password Management-Reset Password.
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What should I do if I don't display the insured information after applying for medical insurance with the e-certificate, or I don't display the insured place after clicking the switch of the insured place?
After handling medical insurance in electronic certificate, if the insured place is not displayed after clicking the switch of the insured place, it is necessary to contact the medical insurance agency where the insured person is located to make up the insured information. After the information of the insured person is supplemented, reopen the pages of the national medical insurance App, WeChat and Alipay medical insurance e-certificate, and click the insured place to switch to choose the normal use of the city.
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The balance of personal medical insurance account of medical insurance electronic certificate is displayed as "-". What happened?
At present, the function of medical insurance electronic certificate in some areas is still being upgraded and improved, and the balance inquiry function is not provided for the time being. After being launched on the national platform, local governments can query relevant information through the national medical insurance service platform App, and this function is being promoted.
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After applying for medical insurance in electronic certificate, the electronic medical insurance voucher cannot be used because there are multiple insured information under the same ID card. What should I do?
After handling the electronic medical insurance certificate, when it is used in a hospital pharmacy, it is prompted that there are multiple insurance records under the same name and ID number, and it cannot be used. It is caused by historical reasons such as inaccurate reporting of personal information when participating in the insurance before, and the same person repeatedly participates in the insurance in the same place. At present, other medical insurance vouchers, such as social security cards, can be used to buy medical drugs. The electronic medical insurance certificate can only be used normally after switching the national medical insurance platform to complete multi-account data management.
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The medical insurance electronic certificate cannot be activated or cannot be used after activation. How can I go to the doctor to buy medicine?
You can use other medical insurance vouchers, such as social security cards, to buy medical drugs. The electronic medical insurance certificate cannot be activated, which may be due to the wrong personal insurance information. It is necessary to contact the medical insurance agency of the insured place to verify the insured information, and then activate it after correction. The place where residents are insured is the place where their household registration is located, and employees should consult the medical insurance handling personnel of the unit. If face recognition fails to pass the authentication, individuals need to contact the public security department to update the face and related information.
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What if electronic proof can't expand medical insurance?
This problem may be caused by the optimization of medical insurance private network and network fluctuation. Usually, you can refresh or extend the code later.
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Can I use electronic certificate for personal account settlement when purchasing drugs in different places in the province?
At present, our hospital has only opened the medical insurance personal account settlement in electronic certificate, but the outpatient service has not been opened yet. If in doubt, it is recommended to call the hotline of the local medical insurance department for confirmation.