First, the service target.
COVID-19 patients and their families, isolated persons and their families, families of the deceased, medical staff and other frontline staff, elderly people with special difficulties, children in distress, etc.
Second, psychological intervention measures
(a) to protect the livable environment, advocate reasonable arrangements for work and rest time. The local epidemic prevention and control headquarters should coordinate all forces to ensure the basic needs of all kinds of personnel, including the basic facilities to contact with the outside world.
Distribute health education publicity materials such as health work and rest knowledge to all kinds of people, encourage all kinds of people to actively adapt to the requirements of epidemic prevention and control, arrange work and rest time reasonably, and improve their immunity.
(two) the distribution of epidemic prevention and control of psychological self-help education materials. All localities should distribute popular science propaganda materials such as "novel coronavirus Public Psychological Self-help and Counseling Guide for Pneumonia Infection" and "First-line Personnel Decompression Training Series" to guide all kinds of people to learn mental health knowledge and self-psychological adjustment skills.
(3) Establishing psychological service resources for epidemic prevention and control. Local health administrative departments should sort out local psychological service resources, including mental health medical institutions, social psychological service institutions and social organizations.
The number and service ability of psychiatrists, psychotherapists, psychological counselors, social workers and mental health teachers, and the opening and operation of psychological assistance hotline. According to the local epidemic prevention and control psychological service needs, effectively allocate psychological service resources.