Non-Huawei mobile phones may not allow Huawei Health App to run in the background due to the power consumption protection mechanism in the background of the mobile phone, resulting in frequent Bluetooth disconnection and automatic reconnection. Huawei Health App needs to be added to the protected background application.
Please visit Huawei Health App> My Settings > Message Management to open the notification bar to display the steps in real time, which reduces the probability that Huawei Health App will be cleaned up by the mobile phone system when running in the background.
After the wearable device is disconnected from the mobile phone, it cannot be successfully reconnected.
1. Please turn on the GPS switch of your mobile phone and try to open the location permission of Huawei Health App.
2. If you can't connect automatically, open Huawei Health App and click "Reconnect" on the device details page of the current wearable device to reconnect.
3. The manual connection of Huawei Health App failed: Please turn off and turn on the Bluetooth of the mobile phone, then unbind the device on the mobile phone and reconnect.
Wearable devices frequently prompt for automatic disconnection and reconnection.
When the distance between the wearable device and the mobile phone exceeds the Bluetooth connection distance, Bluetooth will automatically disconnect. For example, in the home partition scene, such as the mobile phone in the living room and the watch in the bedroom, Bluetooth may be disconnected frequently.
Please keep wearable devices and mobile phones within the connectable range, and there are no high-power interference or strong interference devices around (such as simultaneous use of multiple Bluetooth devices, complex Wi-Fi environment, multiple routers, and microwave ovens nearby). ), and then observe whether it will often be disconnected.