1. Online surrender: You can register and log in to Taikang online insurance company official website or mobile App, find the policy in the personal center, select the policy to surrender, click the surrender button, select the surrender reason, and confirm the surrender request.
2. Telephone surrender: You can call the customer service phone of Taikang Online Insurance Company and surrender according to the instructions of the customer service staff. Information and steps required for surrender will be provided to help complete the surrender process.