How to treat the elderly in Dalian who were refused to take the subway and scold the staff for making trouble without reason?

Older people will encounter some practical difficulties when they go out. As a staff member, they should answer and explain patiently as a junior. In this matter, I think what the old man said is right. He said it was impolite for the staff to point at the old man. Not all old people can use smart phones, and not all old people know what a health password is. They just mechanically repeat their work and show their health codes. I can say the same thing, but can you really help the old people solve any problems? Explain that the work is not in place, the staff lacks patience and does not respect their elders.

It's normal for passengers to ask for their health codes when they get in and out of the subway, but they should patiently explain to the elderly that after watching this video, they think the staff member may be too young, so they just repeat her work mechanically? Health code, please? . Old people are hard of hearing because they are old, and they don't know what a health code is and what a pass is. It is this incident that stumbles him. He lacks patience with the working attitude of Dalian subway staff and should be criticized. Who has no old people? When meeting such an old man, people don't mean to make trouble without reason. They will ask you what a health code is and what to do. If you don't explain it clearly to others, the old people will be confused. It's good not to have a heart attack at such an old age, so the staff of Dalian subway have some problems with their working attitude, at least they are not patient enough.

Subway workers do have to work, but they can be more humane. A netizen in Hefei wrote in the comments that the staff of Hefei Metro took the initiative to download the health code for the elderly when they found that they could not use the subway. For the same job, why can people in Hefei subway be patient, and why do the staff in Dalian subway lack patience? Watching the old man leave in a hurry, I think everyone feels bad. Why can't the same works be humanized? For the elderly, teach patiently. If they can't, they can download it for him. Old people may be anxious to go out to work. Why drive them back to the community? Work should also be reasonable.

In this society, the old and the young are not a pair of contradictions. If the two sides can communicate, they can blend well. In this case, the staff of Dalian Metro insisted on their work, carefully checked every passenger who entered and exited, and eliminated the hidden danger of the epidemic. This is a good thing, which shows that they work hard, but they should be treated according to the specific situation and be patient with the elderly.