Core Tip: On July 3rd, Zhengzhou Yinji Animal Kingdom began trial operation. On the second day of trial operation, many netizens "one-sided" on social media after entering the park reflected the queuing, consumption and experience in the park. Some netizens even commented that "there are more people and fewer animals. Eighty-eight, hui noodles and fifteen intestines. "
In the early morning of July 5th, Yinji International Tourism Resort posted an article on WeChat WeChat official account-"Yinji Animal Kingdom: Sorry, I didn't play well today, so I will supply you" in response to feedback from netizens.
What's your experience as a theme park with billions of investments? On July 5, a group of reporters visited the Silver-based Animal Kingdom and interviewed the park staff, prices, cultural tourism and other relevant government departments. About related issues.
In the early morning, he issued a document saying that "no appointment is allowed" to reproduce the long queue at the scene.
On the morning of July 5, at 10, many tourists had gathered outside the gate of the animal kingdom. Visitors can be seen queuing in the scorching sun. In addition, many tourists don't know that they can't enter the venue without an appointment. )
On the morning of July 5, around 10, the reporter and his party came to the silver-based animal kingdom. At this time, there was a long winding line in the square in front of the gate. At 10: 40 in the morning, only two entrances are open in the park, and the queue waiting for admission is hundreds of meters long. Many people crowded in front of an unopened passage, waiting for it to open.
A staff member revealed that the queuing phenomenon was much better than yesterday (July 4). Nowadays, only booked tourists can enter the market.
The reporter saw the words "no reservation" on the electronic screen above all the entrance channels. In the early morning of July 5th, Yinji International Tourism Resort posted "Yinji Animal Kingdom: Sorry, we will give you all the things we didn't play well today" on WeChat official account, which mentioned that "from July 5th, no one can enter the park without an appointment" and "from July 5th, the appointment system will be strictly implemented. We don't accept visitors without an appointment. "
In fact, there are still many tourists queuing at the scene and coming directly without an appointment. "We don't know that we need to make an appointment in advance, and there is no notice to buy tickets online." A queuing tourist told reporters.
Tourists here, because they waited too long to enter the park, had no shade when they lined up, and they were emotional and quarreled with the staff.
For visitors who have not made an appointment to enter the park, the on-site staff will persuade and explain that they can refund their tickets or come back after July 15. Due to the hot weather and near noon, some tourists can't wait any longer, so they ask the staff to refund their tickets, and some tourists have disputes with the on-site staff because of queuing.
In addition, on the morning of July 5, the reporter saw at the scene that there was a health code prepared by the garden, and a signboard was placed in the entrance square, which clearly stated "scan the code and enter the park", but no staff checked the health code when entering the park. Not only do most tourists not wear masks, but even most park workers do not wear masks.
Huimian Noodles set meal 88 yuan does have two cold dishes, but it is so "Huimian Noodles"
The reporter and his party presented an appointment message to enter the park. When they passed the ticket barrier, they didn't see the "rummaging" and "forbidden food" mentioned by netizens on social media. Many tourists bring their own food and water into the park.
For the phenomenon that the catering price in the park is too high reflected by more netizens, the reporter went to Bird Restaurant, Taige Restaurant and Piggy Restaurant in turn.
In the "Bird Restaurant", the reporter ordered 88 yuan's nourishing smart noodle package A, which contained a bowl of smart noodles, two small cold dishes and a coke. The reporter ordered another bowl of minced meat noodles.
According to the staff, the minced meat noodles yesterday (July 4th) were a bowl of 58.
But after the reporter took the meal, he found that the so-called rice noodles are actually fine noodles, not the kind of rice noodles that people in Henan often eat. The so-called minced meat noodles are similar to the daily tomato and egg noodles.
At the scene, the reporter asked the staff about the practice of Huimian. "Because Hui noodles were sold out yesterday, they haven't arrived yet, so I replaced them with noodles first. I am really sorry. " The staff repeatedly explained and apologized.
Two tourists, a man and a woman, are holding a noodle set meal at the reporter's table next to them. "78 (yuan) a, what a pity. There are two cold dishes. Do you think I moved? How many noodles can 78 yuan eat? I can eat vomit. The key is that this is still unpalatable. " The man told reporters.
Compared with the queuing phenomenon of "Bird Restaurant" on July 4th, the restaurant was not full at noon that day.
6 steamed dumplings, 48 yuan 1 sausage, 15 yuan are more expensive for tourists than Disney.
Then the reporter went to the Taige restaurant, which is mainly based on Cantonese cuisine. Here, you can see the tiger close at hand through the glass when dining. Four barbecued pork buns are sold in 42 yuan; The price of 6 steamed dumplings is 48 yuan; 150g white rice 12 yuan. The reporter saw that the so-called barbecued pork bun was about the same size as the breakfast shop in 0.5 yuan, 65438. What's more, steamed dumplings can be eaten by adults in one bite.
Come to "Piggy Restaurant" mainly to cater to children's meals. Most of the snacks sold here are hamburgers, French fries and the like. The reporter ordered an Orleans drumstick set meal, including a hamburger, French fries and a coke. The price is 48 yuan. It is also the cheapest set meal in this restaurant.
The reporter bought Chunyue mineral water 5 yuan, 330ml bottles of Fanta and Sprite, each bottle of 8 yuan, sausage 15 yuan, and chicken chops 28 yuan (with two pieces inside) at several food stalls in the park.
"The price of water is ok. 15 It's too expensive to sell sausages. We have taken our children to Shanghai Disneyland, Hong Kong Disneyland and Chimelong Wildlife Park, all of which have sausages. Sausages are the most expensive here. The whole park is very ordinary and not fun, probably because it has not been built yet. " A tourist who came with his family told reporters that they entered the park on 10 in the morning, and the whole park turned around in almost four hours. Compared with Disney and Chimelong, the experience was much worse. The whole family didn't go to the restaurant for dinner. They brought their own food, so they bought sausages and chicken chops for their two children.
VIP exclusive bus. On weekdays, there are free bus queues in 400 yuan Peak and 900 yuan 1 hour sightseeing 17 minutes.
Not all the six theme parks in the Silver Animal Kingdom are open, but the "Chief's House" and "Grassland Exploration Base" in the theme area of Dream Zoo have been opened. These two areas are also one of the must-see areas for tourists, because they can watch animals at close range by car.
At about 2 pm, the reporter saw hundreds of people queuing up to take a free bus to watch the animals in the beast area at the "Emirates House". The staff said they waited in line for about an hour and a half. When asked if there was a VIP car, the staff said that the car for that day had been reserved.
The reporter saw that the instructions for buying the bus ticket read, "400 yuan every day, 5 people, 30 minutes long. Peak price 900 yuan, 5 people, 30 minutes ".
"Our VIP car has five cars per hour, and each car can take up to five people. Today, we are full. Can only take the bus. " The staff said that today is the weekend. Today's expense is a car in 900 yuan, and I will return to 400 yuan on Monday.
In the "grassland exploration base", if you want to take a free "small train" to watch herbivores at close range, you need to queue up and feel the exclusive VIP, and you also need 900 yuan.
"The beast area is over there, and the herbivore area is over here. If both districts feel that they are taking a VIP car, today is 1800 yuan. " The staff said.
The reporter randomly asked a tourist who just got off the VIP exclusive car. "The tour is only 20 minutes, and 900 yuan is not worth it. There are no animals here, giraffes, ostriches, yaks and antelopes. This doesn't mean anything. " Tell the reporter, madam.
The reporter and his party spent the time in 900 yuan to book the VIP exclusive car of "Grassland Exploration Base". After waiting in the VIP rest area,/kloc-0 was picked up by the staff at 5: 26 and started the "adventure trip". Along the way, the reporter saw that in addition to the animals mentioned by the lady above,
Subsequently, the reporter returned to the "Chief's House" and waited in line for the bus. 16 pm 18, a reporter and his party boarded the bus and the vehicle drove into the beast area. Here, you can see jackals, wolves, lions, tigers and bears. All the way. Boarding time 16:35, whole journey 17 minutes.
Visitors visiting the area by VIP limousine told reporters that their experience time is about 20 minutes. Animals can be fed during the process, but the food needs to be paid again.
In addition, during the queuing process, the reporter saw that the queuing channel of the "Chief Executive's House" was full of garbage, and there were no ashtrays and trash cans in the nearby smoking area. In the park, most people travel with their children, and smokers can be seen everywhere.
Wenba silver-based animal kingdom
On the evening of July 5, after leaving the park, the reporter interviewed the staff of the silver-based animal kingdom on relevant experiences and netizens' reflections.
1. Where did everyone get the tickets?
"We don't call it trial operation, we call it' internal test'." The staff said that during the "internal test" period, only reserved tourists were accepted, and tickets were not sold in the park.
According to the staff, the tickets circulating in the market are all free, but the channel that cooperates with the park has been free, and no tickets have been sold in the park. On the same day, the reporter also found that the words "free ticket" were not written on the ticket in the hands of the ticket holder. Most tourists enter the park by SMS, but they all say they bought tickets online. However, the reporter found that neither Meituan nor the public comment on the mobile phone ticketing software opened the ticket purchase.
Opening in February 15?
"There will be a trial operation stage before the official business, and the time is under urgent discussion." The online silver-based animal kingdom opened in July 15. The staff member said that the official business hours are still being agreed and may change.
3. Do I need to wear a mask to scan the code when entering the park?
Regarding the phenomenon that tourists and staff queuing at the gate of the park do not wear masks, the staff said: "It depends on what the government requires and whether it is mandatory." You don't need to show your health code to enter the park. The man said you need to ask about the level of operation.
4. Why are the meals in the park so expensive?
"You need to ask the goods and catering department. Before going online, it must have been audited by relevant departments. We can't set our own prices and sell as much money as we want. " The staff said.
5. How did Huimian become a "noodle"?
On July 5, when a reporter ate noodle set A in the "Bird Restaurant" in the park, but served a "noodle", the staff member said, "It's really our fault. This product has been provided. When that kind of face is gone, they will change their faces, not the emblem that we Henan people know. "
6. Why is there such a big difference between 400 yuan at ordinary times and 900 yuan at rush hour? VIP exclusive car?
Five cars an hour. Why is the price difference so big? "You can learn about the tourism market. Going to a tourist attraction, including staying in a hotel, is the price the same on weekdays and weekends? All the scenic spots have different prices on weekdays and weekends. We must have reported it, not decided by patting our heads. "
7. How many animals are there at present? How many things are planned?
"There are more than 200 kinds of animals and more than 3,000 animals in our plan." The staff introduced.
8. Why is the Sea Lion Pavilion closed?
At present, many parts of the silver-based animal kingdom are not yet open. The staff said that because of the epidemic, white rhinoceros and elephants could not come here. "And many of our equipment are imported, including equipment and operation and maintenance personnel. Because of the epidemic, we can't get through at present. Our estimate of the epidemic is insufficient. "
Relevant departments responded: the self-raised and self-built projects are clearly marked, and the cultural tourism department will intervene.
On July 6th, the reporter contacted Zhengzhou Price Department, xinmi city Culture, Radio, Film and Television Tourism Bureau and Development and Reform Commission respectively.
"According to the current management catalogue, the scenic spots built with public resources are subject to government pricing. If it is a scenic spot for personal investment, adapt to the market adjustment price. Attractions invested by ind
The reporter learned from the Development and Reform Commission of xinmi city that the current ticket prices and consumption of the Silver-based Animal Kingdom have not been reported. The park is regulated by the market, so it is ok to clearly mark the price. It is a self-raised and self-built project.
Many industries have been hit by the epidemic. If some industries are "broken" or "injured", tourism can be said to have directly entered the ICU. This industry needs blood and confidence. Under this premise, we have seen the great efforts of the silver-based animal kingdom, creating many "Henan first" and even "North first", which also boosted the confidence of Henan cultural tourism. So everyone pays special attention to it, attaches great importance to it, and has great hope.
For the "one-sided" bad reviews of tourists in the "internal test" stage, we saw the positive reaction of the garden, including "admitting mistakes", posting late at night, replying to netizens' messages, and making some rectification the next day. The reporter also saw that the staff in the park were enthusiastic. Due to the hot weather, free sorbet was distributed to tourists.
But at present, it is a fact that tourists have a poor sense of experience. Parks should not use the statement that it is still in beta as an excuse. Since you are not ready, don't take the tourists' time and money to do the test. Such a test will only hit your own feet.
There are even posts from the media platform that the park has just been built, like a toddler. Don't let it run at once. Billions of investment, a team of hundreds of people, this is not a baby, and consumers will not take their own money to teach him to grow again and again.
What tourists want is a wonderful experience, not an experiment by innocent people. Some people regard the silver-based animal kingdom as the benchmark of "Chimelong" and even shout "Chimelong in the south and Chimelong in the north". At present, the experience of the park, not to mention how it compares with "Changlong", some consumer prices in the park can already be benchmarked.
Although many government functional departments call it "independent pricing" and cannot supervise it, don't forget that the biggest supervisor of the scenic spot is the tourists! We look forward to the better emergence of the silver-based animal kingdom.