Indications of network consulting service
1, psychological counseling (including inferiority, self-confidence, emotional crisis, etc. );
2. Marriage counseling;
3. Growing up confused;
4. interpersonal problems;
5. Personal career development;
5. Mild psychological disorder and cognitive disorder;
6. Supplementary treatment, including crisis intervention and ground consultation;
7. Network consulting service also includes "facing the problems brought by the network", such as Internet addiction;
8. In principle, anyone with complete self-knowledge can do online consulting service.
Advantages of network consulting service
1, which can protect privacy very well, allows you to tell your pain without worries. The network will not let a person face a psychological counselor with a heavy heart, which is very difficult to do in most cases in real life.
2. Counselors can objectively analyze your problems, and it is easy for counselors to do it without their own feelings. You can talk about this problem realistically.
3. Help-seekers are basically unaffected in their time and work, so they can face their own problems more easily without worrying about the negative social impact of people around them on your life.
4. Can help general psychological problems and life puzzles in time. In the past, few people went to the hospital because of life problems that did not affect their lives, because it not only consumed energy, but also came from the insecurities of the parties who exposed their privacy (such as the confusion of growing up, the sexual problems of couples, inferiority, social problems, values and so on). ).
Online counseling service also provides social support for patients with mental disorders during their rehabilitation.
Disadvantages of network consulting service
1, because it is not a face-to-face consultation, it is possible that the helper holds a tentative attitude and does not pay enough attention to his consultation. This exploration psychology may directly affect the counseling effect.
2. Some problems are "normal phenomena" in life, and network consulting service may turn problems that are not problems into problems. This excessive concern for yourself may bring unnecessary trouble.
3. Compared with face-to-face consultation, it really lacks interactive effect. It's easy for consultants to feel lost. So we will make up for this defect by assigning "life homework".
4. Consultants need to be smart. Otherwise, it is inconsistent or noncommittal with others' "advice when most is least heeded", which will directly affect the therapeutic effect. Severe mental illness (people with poor self-knowledge, people who can't do anything about their emotions) is not suitable for online consulting services.
5. The effect of direct intervention is not good, and assistance in the form of telephone and voice chat is needed.
6. Online consultation service is likely to cause patients with severe symptoms to rely too much on consultants and give up the realistic opportunity to see a doctor.
Based on the above actual situation, our website has made the following efforts in consulting:
1. We always take the health of our customers as the center, and we will always respect any reasonable requirements (such as confidentiality).
2. When the text consultation is blocked, or after the trust relationship has been established, the consultant can make up for the defects of the text by telephone consultation, voice chat or QQ.
We always put the health of customers first. Once the website technical guidance group finds that online consultation service can't give customers satisfactory help, we will recommend it to our trusted doctors on the ground in time. Our website has cooperated extensively with many doctors on the ground. Of course, we will actively enrich and improve the "ground consulting support" to make up for the limitations of the network, which is also part of our network consulting service.
4. It is suggested that friends who trust our website go to the psychological counselor recommended by the local website for direct treatment. We recommend it based on our sense of social responsibility, not for short-term benefits.