Example of a PDCA cycle is as follows:
1. Plan: The hospital finds that the expenditure on medical consumables is too high and decides to take measures to reduce the cost. First, the need to analyze the status quo, to find out where the problem lies. For example, the medical consumables procurement and consumption departments to develop the material stock consumption quota is unreasonable, leading to waste. At the same time, the economic effect of supplies was unsatisfactory.
2, Do (implementation): based on the results of the analysis, to develop appropriate improvement plans. For example, to re-establish a reasonable consumption quota of material reserves, and to strengthen the training of material procurement and consumption departments to improve their material management capabilities. In addition, measures are taken to improve the utilization of funds and the economic effect of material supply.
3, Check (check): after the implementation of the improvement plan, need to regularly check the implementation to ensure the effectiveness of the improvement measures. For example, the implementation of the material stock consumption quota to monitor and evaluate, compare the cost changes before and after the improvement.
4, Act (action): According to the results of the inspection, take appropriate action. If the improvement measures are effective, then continue to implement and summarize the experience. If the improvement measures failed to achieve the desired results, it is necessary to re-examine the plan and take remedial measures.
PDCA cycle role:
1, continuous improvement: the four phases of the PDCA cycle can help the organization to constantly find problems, solve problems, and gradually improve the efficiency and quality of work.
2, systematic: PDCA cycle of quality management is divided into four stages, so that quality management has become a logical work program, enhance the work of rationality and systematic.
3, prevention-oriented: PDCA cycle emphasizes prevention-oriented, through the early detection and solution of problems, to prevent the expansion and deterioration of the problem, so as to reduce losses.
4, standardization: PDCA cycle through the summary of the results of the inspection process, the success of the experience to be affirmed, and be standardized; for the failure of the lessons should also be summarized, to attract attention. This helps to standardize the workflow and improve work efficiency.
5, promote innovation: PDCA cycle encourages employees in the implementation of the plan and check the results of the process, and constantly put forward new ideas and methods of improvement, so as to promote the innovation and development of the organization.
6, improve customer satisfaction: PDCA cycle is oriented to customer needs, through continuous improvement of product quality and service quality, improve customer satisfaction and enhance the competitiveness of the organization's market.
7, enhance the image of the organization: the application of the PDCA cycle helps to improve the image and credibility of the organization in the public mind, and further enhance the competitiveness of the organization.