1. Check whether the information you provided is accurate. There may be input errors or omissions, resulting in an error in the query result. Please make sure that the query conditions you provide match the actual situation.
2. After confirming that the query information provided is correct, you can contact the customer service personnel of the relevant bank or financial institution to explain the query error and provide relevant supporting documents.
3. If the query error is caused by the bank's or financial institution's operational error, you can file a complaint with the relevant authorities for investigation and processing.